4 Questions About Customer Relations
If your best friend was also your best customer, what would you be doing differently in your interaction with them?
If you treated all of your new customers the way you treat your best customers, what would you need to do differently?
If you treated all of your current customers the way you treat new customers, what would you do differently?
Take a moment and answer those 4 questions.
Write those answers and ideas down.
Only you know the real answers.
Now I have one more question.
If you implemented the changes and ideas you just wrote down, would your business be more successful and your future more secure?