Friendly Competition

Friendly Competition

“Keep your friends close and your enemies closer” is a sometimes quoted and often misquoted saying that is credited to the book The Art of War from over 4000 years ago and the Godfather Part 2 movie a mere 40 years ago.

While much has been said about that quote, today I’m going to share another personal story about a friend of mine who just passed away this past month unexpectedly and how that quote started off a friendly competition that became a true friendship and mentorship for nearly two decades.

I’ll conclude with some lessons and wisdom for you to apply to your life and business.

This friend of mine is Ron Latham.

I thought I first met Ron in 2003.  I’ll explain more about that in a moment.

In 2003, I was returning to the world of media and marketing to join a group of radio stations in Fort Wayne, Indiana.  Travis Broadcasting was their company name which a year later became the Summit City Radio Group.  Ron was one of the older salespeople in his early 60’s and I was in my early 40’s.  Ron was very competitive and instead of just being boastful, he went out and beat his competitors.

As one of 6 new salespeople that started in early 2003, he didn’t really pay attention to me or the rest of us, he just went out and did his thing while we did ours but I later learned, he took pride in being the best each month.

About a year after I started, management held a sales meeting and announced new goals and budgets for each of us.  When the meeting adjourned, as we were all walking back to our offices, most of my coworkers were unhappy, including Ron.  I asked him, what’s wrong and he told me over his shoulder, “I don’t care about their stupid goals, I have my own that are higher than those.”   I responded, “I just have one goal.”

Ron stopped walking and turned around and said with a little snarl, “Yeah, what’s that?”

I told him, “To beat you.”

That lit up his eyes with a competitive spirit that said, “Game On.”  We made a little side wager, loser would have to buy lunch at the end of each month.

Ron hated to lose, and I did too, but I’ve been what I call “quietly competitive”.  Cool and calm on the outside, but a fighter just below the surface.  Over the next several months, this lunch wager was fun.  We compared billing and the first month I won.  Probably shocked the old guy that someone like me was able to beat him at something he’d been doing for 40 years.

“Anyone can get lucky for a month,” he said as we ate that first lunch that he paid for.  The competition continued.  Month two, he got his revenge and I bought lunch.  Month three and month four came and went and I won those two months. Then it was his turn to be on top for a month while I got a free lunch the month after that.

Within 6 months a new found respect and friendship developed out of this friendly competition and while I believe I beat him by at least one month before we stopped, everyone really won.  Ron’s billing grew to new heights, as did mine and we helped a bunch of local businesses with their advertising and marketing.

Ron decided to leave those radio stations when they did some programming changes that wiped out a big chunk of his monthly billing and income, but he was a wanted man, in a good way.  He had offers to sell advertising at other places including the monthly Hispanic newspaper.  That’s a story in itself.

The publisher of the Hispanic newspaper, Fernando met Ron and did a Spanish Language weekend radio show which expanded to 7 nights a week.  The programming changes I mentioned cancelled Fernando’s radio show, however Ron joined forces with Fernando and became the Gringo Sales Manager for the Hispanic paper.  See, Ron couldn’t speak a lick of Spanish, and didn’t want to learn.  But he saw the opportunity for mainstream businesses to advertise in the paper and invite the Hispanic community to spend their money in their stores.

After Ron turned 65, he moved to California for about a year with family but couldn’t stand it and returned to Fort Wayne.  Ron had an apartment in the same historic high rise that the Hispanic newspaper was located and the paper was Ron’s main gig.  It didn’t pay a lot he said but it was his “buttered popcorn money”. He and some of his older buddies would get tickets to the local college football games in the fall, Komets hockey in the winter and Tincaps baseball in the summer.

Ron was always a huge sports fan and basketball was his main game.  However he also took up golf and other activities to stay in shape.

In 2013 I joined WOWO radio.  I learned that the WOWO radio sales team had a tradition of taking a day off in the summer to go golfing. The only golf that I knew was miniature golf so Ron offered to teach me and once or twice a week we’d spend an evening at the golf course using some passes he traded for advertising in the Hispanic newspaper.  When the big event came that summer, I wasn’t the worst, but we quickly played “best ball” to keep the game moving.  My golf skills have only gotten worse since that first year and I never was able to beat Ron.

I did beat him bowling a few times and miniature golf too.

Remember the lunch wager I mentioned awhile ago?  When Ron returned from California, he and I started a new tradition of a weekly lunch without the wager since we worked for two totally different forms of media.

Over the nearly two decades that we were friends, I learned a lot from Ron.  He started out as a bit of a mentor to me.  We explored ideas and brainstormed.  If I had a client that I needed some extra input on, Ron was a great person to bounce my idea off of.  And it turns out, he did the same with me.

My step-daughter who is now in her 30’s was on the girls basketball team in high school and Ron’s wife at the time was the head coach for another girls team in town, one that won multiple championships.  I learned a lot about the game of basketball too from my friendship and conversations with Ron over the years.

I noticed over the past year that Ron was slowing down a little bit, as all of us were forced to live our lives differently with the onset of the Covid-19 Pandemic that shut down so many things including all the sporting events that Ron would have normally been doing.  He and I continued our nearly weekly lunches when the world began opening up, even if it meant a trip thru the drive thru and sitting in a parking lot “socially distanced” in our own cars.

March 4, 2021 was the last lunch we had together.  He turned down the opportunity I offered him to return to his beloved WOWO Radio as a part-time, “free lance” salesperson.  WOWO was where he started his advertising career 60 years earlier.

A week later, he contacted me in the middle of the night with a plea for help. It was a few days after he had contracted the shingles virus in his ear and the constant pain was making it impossible to get any rest.  I went to his home, contacted medics who took him to the hospital and the last time I saw Ron was when I visited him in the Emergency Room to deliver his phone.  The medical staff were assessing his situation and over the next two weeks discovered some other undiscovered health issues that ultimately made it impossible for him to recover.  His only son was allowed to be with him in Ron’s final day since the hospital was abiding with the strict precautionary protocols brought on by the current pandemic.  That was the only person outside of the medical team who got to see Ron after I saw him in the ER a couple weeks prior.

I found three pictures to share of Ron and myself.  The first was from 2009, when he and I were in our weekly lunch routine while working for different media companies,  I think he was scowling at me having another hot dog or something.

The middle picture was snapped in 2004 about the time we were in the middle of our friendly lunch wager competition at a basketball tournament that our radio stations were sponsoring.

And the last picture was a shocker to both Ron and myself.  When he was preparing to move to California, they were downsizing and Ron found a box of old pictures from the 1980’s.  Turns out we did NOT meet in 2003.  We actually played basketball on the WMEE Basketballer’s team. This picture from 1982 features a gangly radio disc jockey named Scott Howard whose only qualification to be on the team was I was the night time WMEE radio disc jockey, sitting next to a much better basketball player named Ron Latham who was a ringer for our team so we wouldn’t be entirely embarrassed when we went out to play in charity games.

With the passing of my friend who was 18 years my senior but we developed a friendship like brothers, I have some lessons to pass on.

  1.  Friendly Competition can be life changing.  While you may view your competition as the enemy because they are going after the same customers you are, that’s just an illusion.  You and your competition are different in ways that may not be obvious. Those differences is what is likely going to determine who the customer buys from.  Learn from each other and you’ll both be better. In the fast food world, some people prefer a flame broiled Whopper while others prefer a Big Mac.  Apply that to what you do too.
  2. Mentor One Another.  Just as I learned from Ron when he and I started working together in 2003, he was also learning from me over the years.  I recall a comment he made 10 years ago about how he could never do things my way because we just thought differently.  But we both used the other persons strengths to improve ourselves.  Today, I have 5 very different people on my advertising sales team at WOWO radio.  They are doing the things that Ron and I would do in bouncing ideas back and forth and mentoring each other.  How can you develop that in your world?
  3. Get Personal.  When you make it all about business or competition, you lose out on the human side of competition.  Do you know the names of your competitors family members?  Do you ever hang out with them?  If something were to happen to you, could you reach out to them for help?

Thanks for indulging me today with this reflection of my nearly 2 decades of friendship with my adopted older brother, Ron Latham that I disguised as some lessons for all of us in what can happen with a little Friendly Competition.

20 Years, One Day At A Time

20 Years, One Day At A Time

I’m going to get personal this week.

I’m also going to weave some lessons for your business into this story.

Today, March 17th is not only St. Patty’s Day… This is also my wedding anniversary.

Number 20 for my wife Kathy and myself.

She selected this day because of her Irish family heritage and back in 2001, this was a Saturday and it all worked out.

Kathy and I were previously married to other people with who we had our kids, so when we married we both became step-parents.

I brought 13 years of previous marriage experience to this union, she brought 17 years worth, add those numbers up and you have 30 years.  Plus the 20 years we’ve been husband and wife… it would be really weird to say we have “50 years of marriage experience”.  Or would it be 70 years?

The past doesn’t really matter so I’m sticking with 20 years.

Time to sneak in a business tip,  The Number of Combined Years of Experience Your Team Doesn’t Matter Either.  I have heard ads talking about over 100 years of combined experience.  So what?  I only care that you know how to take care of my need today.

Which brings us to another item…

How do you stay married for 20 years? One day at a time.

Some things you plan in advance.  I have a budget, okay a spreadsheet with all the due dates and all that fun stuff that I create annually and make adjustments as needed.  You need to do that kind of thing too for your business including allowing for changes and the unexpected.

Some things you decide in the moment.  Hopefully not too many big, life changing things.  Kathy and I have learned to give ourselves 24 hours or more before we decide on big stuff when possible.  Do you and your business partners have a similar plan and action steps?

We enjoy our time together.  We genuinely have made a point to set aside time that is ours. Weekly Date Nights have been a ritual and over the years, we have changed things up and actually have a few choices on where to go for dinner, etc.  But it’s more than date night once a week.  We also enjoy our conversations and doing things together.  Before I move to the next item, let me ask you about this aspect of your business.

How is the culture at your business?  Do you and your team enjoy working together?  The company I work for recently addressed the culture issue and worked to improve it.  I’m not talking about hanging out with your team after hours, but that could be part of the culture you foster at your business.  I’m talking about the day to day stuff, during working hours.  Ask yourselves the tough questions so you can decide what to do to improve it.

Kathy and I also spend plenty of time apart. We both have our own interests.  Just because I’m into human relationship marketing, doesn’t mean she has to be into it too.  Her love of gardening is not mine.  We support each other’s interests that are not our own.

This “difference” actually works quite well.  If both of us were too alike, it would get boring and instead each of us has strengths that help the relationship.  Here’s an example:

Kathy dreads doing dishes, which in our house means loading and unloading the dishwasher and putting the clean dishes away.  Me… I don’t mind at all, so I will often keep an eye out for when that chore needs to be done and do it.  Some people are better at certain tasks than others and some people just don’t like to do certain items that have to be done.  In your business, I challenge you to ask everyone to name one or two things that they do in their jobs that they really don’t like to do.  Then make a list of those dreaded tasks and see if there is someone else who would like to do something on that list.

20 year ago, I was taking a break from the world of media, marketing, radio and advertising.  When I met Kathy, I was a thermoformer operator and she was wrapping up her education to become a nurse.

20 years ago we were using dial-up internet services, there were no social media platforms.  Not even MySpace was around in 2001.

I have people on my local advertising sales team that weren’t old enough to drive when Kathy and I got married 20 years ago.

As you look back at what you were doing 20 years ago, what has changed?  I’m not talking about just the past 12 months that we’ve lived thru with the changes due to COVID, I’m talking about that times 20!

3 more observations about 20 years of marriage that perhaps you can apply to your life and business:

Faith, Forgiveness and Humor.  Those three are big ones.  You need to include those in your life too, both professionally and personally.

The Significance of 200 Episodes

The Significance of 200 Episodes

The Scott Howard Genuine ScLoHo Media & Marketing Podcast turns 200 this week.

To me, that’s a little bit of a bragging right.  For you, perhaps it will give you a little bit of confidence or trust in what you are reading or listening to.

Indulge me for a moment as I talk about the significance of this and I’ll be sure to wrap up with a couple of questions that can help you with your business or branding.

First of all,  what’s a ScLoHo?

Nearly 17 years ago I registered the ScLoHo.com & ScLoHo.net domains, and even before that I had email accounts on Hotmail and Yahoo! that used ScLoHo.  I may have even had a MySpace account under the ScLoHo moniker.

ScLoHo is a made up word.  I took the first two letters of my first name (Scott), middle name (Louis), and last name (Howard) and created a unique word. There is a Wikipedia user page that has more of my history. The name Scott Howard I discovered is not unique.  The most famous Scott Howard is the fictional character in the Michael J Fox Teenwolf movie.  So ScLoHo became a unique way to identify myself online and it eventually spilled offline too. My wife and some coworkers call me ScLoHo and every once in awhile.

Here’s how ScLoHo became more than an email address.  I started a blog on the old Google Blogger platform which grew into multiple blogs.  It was a way for me to share stuff online about media and marketing along with personal stuff.  It was nothing I got paid for, it was simply a passion of mine to capture and share some wisdom from others and myself.

In 2011, I left the radio stations I was with and took a position working with my friend Kevin Mullett in the web-world and Kevin encouraged me to spend money and buy my own spot on the internet.  Not just a domain name like I had been doing, but a real hosted website.  It took a few months to design but I launched ScottHoward.me in October 2011 and moved over 10,000 article that I had written to the new website.   Also I want to emphasize that the dot me is only because the dot com version of my name is taken by a realtor in California.

The blogging articles never stopped on this website, although I slowed down to about 50 articles a year.  I used to do 50 per month, that’s how I got up to 10,000 in a short period of time.  Later this year, I will be writing my 15,000 article which is another accomplishment that not many people have done.

And before I tell you about the significance of 15,000 articles or 200 podcasts, here’s how the podcast even came about.

Our company, Federated Media, decided that it would be a great idea for someone to create an advertising or marketing podcast about 5 1/2 years ago.  I wasn’t in management at the time, but was writing these weekly articles on the subject so a couple of the managers asked me if I would consider switching to a podcast instead.

I told them I could do both.  With my on-air background, I knew how to do all the recording and production.  With my desire to continue writing, I created an audio version of what I was already doing.  Sort of like books on tape, read by the author.  It took a few weeks of planning including picking out theme music, and creating a logo after deciding on a name for the podcast and then it debuted 200 weekly episodes ago.

Here’s a few lessons that you may be able to apply.

  1. Do What You Are Passionate About.  There is no way, that I would still be writing weekly and then creating 200 podcast episodes if I didn’t care about this stuff.
  2. Do It When You Don’t Feel Like It.  There are times when I really don’t feel like writing or recording, or producing this material.  But I have found a way to push through those times, because they don’t last forever.  Here’s my secret… I usually have a few articles ready to go in advance.  That way when I don’t feel inspired, I can pull something I wrote from a day when I was feeling inspired and turn it into a podcast and publish it.
  3. Don’t Do It Only For The Money. Here’s another secret… Nobody pays me to write the articles or produce the podcast.  Which leads to my next lesson:
  4. Invest In Yourself. In real dollars, I have spent a few thousand bucks over the years making purchases for this website and the podcast. I have no real tangible way to measure the Return On Investment, dollar for dollar, but that’s okay.
  5. Invest In Others. That was the primary reason for starting my own website and blog and now 200 episodes of the Genuine ScLoHo Media and Marketing Podcast.  It’s not about me, it’s about sharing with others lessons and observations about Media, Marketing, and Life from this dude who just turned 61 years old on his last birthday.

There are plenty of others that I know that started a blog and after a few months, they quit.  Plenty of others who attempted to do a podcast but after awhile, they quit too.

The significance of sticking with it, that’s important.

Sticking with it doesn’t mean that you don’t make adjustments.  You have to adjust because the world is changing and you and I are changing too.

Quit smoking, quit drinking if you want, but don’t quit on yourself.  You can give up on many things, but don’t give up on your dreams and don’t give up on those around you.

Do the right thing and do it well.

 

Pivot

Pivot

This is my last article for 2020 due to the end of year holiday season and I was reflecting on this past year, one word came to mind.

Pivot.

Like everyone else in the United States, 2020 has not been the year we could have predicted a year ago.

Murder hornets were supposed to be the big threat, not a virus.

Some of us have been fortunate and remained virus free this year.  But I bet you know of someone who was not as fortunate.

On Saturday morning December 19th, one of the pastors at my church, Lewis King and his wife Joy were handing out baskets of food and gifts for families that they serve in their urban ministry program when Lewis got word that his Dad had passed away.

Both Lewis’s parents were diagnosed with Covid-19 this year and being elderly and black, they were a high risk.

I have had co-workers at the radio stations I work for come down with the virus and so far, all are recovering.

Last week I visited one of my advertising partners to renew their advertising with WOWO radio.  We limited our time together, kept socially distanced, stayed masked up and did a few things before our meeting via email so we could shorten our usual meeting time to a fraction of the time.  But here’s what caught my attention.

On one of the white boards, was a list of staff members who had tested positive for Covid-19 this year.  All were back to work but two who were still quarantining but should be back to work.

Their story and the stories of the improvising our radio stations have done this year have been repeated over and over and over.

Whatever our plans were a year ago for 2020, we had to pivot, didn’t we…

A shocking number of businesses have closed, just as a shocking number of deaths have been attributed to Covid-19.

The pivoting to working from home has had mixed success.  Tracy on my sales team adapted and has had her best year ever.  A couple of others are learning new ways that are out of their comfort zone but when you pivot so you can move forward you have a much better chance of success.  Better than grumbling about the situation and wishing we could go back to the way it was and being stuck.

A business usually has plenty of surprises pop up that create situations and opportunities to pivot even without a pandemic.

As we all prepare for 2021, I urge you to adopt the attitude that I try and live by:

Don’t get stuck in the past, learn from it and move forward.

And a few more closing thoughts…

Be thankful, for the many blessings big and small.

Be reflective, of the lessons we have learned and will continue to learn.

Be hopeful, there are multiple reasons for hope as we see advances happening at lightening speed.

Be prayerful, Christmas, the birth of Jesus is the reason I celebrate this time of year and I hope you do too.

Be optimistic, 2021 is a fresh start and while the flipping of the calendar doesn’t erase our current situation, each day after day after day is a journey past this crazy 2020 year we have been living through.

And finally, once again I invite you to connect with me and my team to help you pivot to a prosperous 2021.

 

Memorial Day 2020

Memorial Day 2020

When I woke up this Sunday morning on Memorial Day weekend, I did what I usually do, pick up my phone off the nightstand and review the notifications.

The weather in Fort Wayne was going to be perfect and also in my notifications was an alert that the New York Times decided to use today and hijack Memorial Day away from the original meaning behind the Federal holiday.

The Times decided to memorialize 1000 of the people in the United States who have died this year directly due to or as a result of complications of the COVID-19 Coronavirus that has disrupted lives around the world.  While I have no issue with the newspaper doing this, and it helps to bring this pandemic to life, so to speak, the timing of it being on their front page today I consider disrespectful of the reason we have a three day weekend.

Memorial Day is a misunderstood holiday having something to do with memories or first responders or vets or something, right?

Memorial Day goes back to the 1800’s as a way to remember the lives lost during our countries civil war.  Later, when it became formalized as a national holiday, Memorial Day became a day to remember our military members who lost their lives in battle or war time.  It’s not for the Veterans who are still with us, that is what Veterans Day in November is set aside for.

A tiny fraction of our population is currently serving in the armed forces these days compared to decades past.  In my own research I have only found two significant military deaths that directly impacted family or friends.  My friend Ron, who is 18 years older than me, the eldest of 8 siblings I think, lost one of his brothers in the Vietnam War.  I’m sure that impacted his outlook and the family dynamics.

The other person is the dad of a cousin I have never met.  Billy Hooper is the first son of my Aunt Jean Howard.  Billy’s Dad was also named William Hooper and I found his picture online.

Captain Hooper died in battle July 5, 1945 in France. My Dad’s oldest brother, Dean Howard married his widow and together they had 3 children, cousins of mine.  If it wasn’t for the death of William Hooper in battle in World War 2, that part of my family tree would not exist. (I also found it ironic that William Hooper’s middle name was Howard, the last name his wife would take when she remarried.)

One more reflection on Memorial Day from my teen years growing up in Fort Wayne, Indiana.  I was in Scouting and our scout Troop 12 marched every year in the Memorial Day parade. The parade route would end at the Allen County War Memorial Coliseum where they have a few artifacts and mementos.  The parade has been moved to July 4th this year but today I made a special trip to snap a few pictures.

May you have a memorable weekend.

Preparing For the ReOpening

Preparing For the ReOpening

Most of America has been on lock-down for awhile.

#StayAtHome orders and #SocialDistancing along with the reminders to #WashYourHands have impacted our lives forever.

While we are all experiencing the same Coronavirus pandemic around the globe, we are all experiencing the affects on our lives differently.

I have two clients, both in the same industry that had two very dissimilar stories.  One initially laid off about a third of their team.  It was heartbreaking they told me, they’ve never had to do that before.  When I checked it with them last week however, they brought back everyone who wanted to come back due to the funding available with the legislation that was passed to help small businesses and their quick action to get approval for the funds.

The other client, in the same business, didn’t lay off anyone.  They simply switched their focus and kept everyone busy.

Then there’s the story of two of my favorite local eateries that my wife and I visit weekly.  At least we did when we were allowed to dine inside.

One of them, the Firefly originally closed for two weeks.  But then they got creative and started selling some of their baked goods for a couple of predetermined hours on the weekend.  We bought some bagels the first time, and just a few days ago they were selling their famous biscuits and gravy to go along with a whole host of other baked goods.  They started with curb-side service and now they actually have created an online store so I can order and pay ahead.  What really caught my attention was that the owners were giving all the revenue to the staff that were temporarily laid off.

The other place, Welch’s has been closed for over a month now.  The 3 main staff that we see nearly every weekend have been busy creating shutdown videos which they post everyday on Facebook.  I don’t know the details of what’s going on behind the scenes, but again, this is  reminder of some of the differences two similar businesses are experiencing.

On the employee side, some people are facing the challenges of two parents working from home with kids also at home and I’ve seen the challenges and stress this scenario creates.  There are people collecting unemployment who were suddenly laid off and now are going stir-crazy in their apartments and houses.  There are also people who were told to keep working but had their pay cut and already were living paycheck to paycheck.

As each state slowly reopens as they lift or change the Stay At Home orders, we are going to see a very different economy than we were experiencing 3 or 4  months ago.

Both consumers and the business world has been forming new habits, new routines, new experiences.

What will you be doing differently as a business owner?

What will you be doing differently as an employee?

What will you be doing differently as a consumer?

What will you be doing differently as a human being?

Next week, I’m going to remind you of some timeless truths that must be remembered when we reopen.

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