Tim Miles and his crew send out a daily email that I subscribe to, filled with words of wisdom. About a month ago, Tim wrote Six Ways Sales Pros Can Create Great Word-Of-Mouth and it applies to each of us, no matter what our official title is.
Those 6 ways:
- Actively Listen
- Answer the Question First
- Set Your Default Response to “Yes”
- Express Gratitude
- Dissect Interesting Interactions
- Follow Through
Now while you might think you know how to do each of those 6 items, I urge you to read Tim’s words for yourself.