Scott Howard

It’s been a week since Facebook had their IPO. Billions of bucks. Millions of people talking about what went wrong. …
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10 days ago I wrote about Customer Service and Social Media. My friend Ricky Potts responded and the following conversation …
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Time for a few words from deep inside my heart. We live in a temporary world. One where we say …
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I know I am not the first person to consider this, but I wonder how many people have purposely gone …
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What a weekend. Saturday was the 2nd TEDxFortWayne event.  I was privileged to be a volunteer on the team that …
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This is from my 2006 archives. Still true 6 years later:   Let’s face it, there are lots of jokes …
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Note: I publish updates on this silly website at 9am 7 days a week.  Except today.  I am releasing this …
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A couple weeks ago my daily update to this website was titled, What’s the Purpose of All this Social Media …
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I like to see studies that prove my theories are wrong almost as much as I like the ones that …
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..until the money is gone. Money is what makes the world go ’round. Not literally, but figuratively. And in many …
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For several years McDonalds was a client of mine.  Yet the McD’s closest to my home had lousy customer service.  …
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Last week my name was mentioned as a resource (again) by someone on Facebook for Twitter advice. A third party …
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Forgive the personal nature of this, but it is highly appropriate to post a few Mom pictures on Mothers Day. …
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We were talking about this at the last Social Media Breakfast Fort Wayne. And then a few days later Seth …
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