What’s the BEST Form of Advertising in Fort Wayne?

What’s the BEST Form of Advertising in Fort Wayne?

What is the very best form of advertising? I was asked a similar question recently.

I belong to a business networking group that limits membership to just one person from each business category and I sort of occupy two categories.  Radio Advertising with WOWO Radio & Digital Marketing with Federated Digital Services.

If I had to choose just one, not both of those categories, which one did I want to hold onto, is what I was asked to consider.  I was even told that I don’t need to decide now, but in the future that might be a choice I have to make.

I knew the answer without hesitation and this may surprise you.

But before I share with you, what I told them, I’ve got a little story that demonstrates the why behind my answer.

The purpose behind your advertising and marketing is to build profitable relationships.

I have a retail store that has consistently used my radio station, WOWO for three years.  Before I met them, they would never commit to any advertising to more than 2 months.  This business is over 40 years old, but moved to a new location a few years ago.  So why do they advertise with WOWO every month?  Because our listeners tell them that they were told by Pat or Charly to visit their store.

Here’s another story:

I work with a Doctor who took over two practices last year.  We started by using a Custom Audience Targeted Digital Display advertising campaign and he saw his practice grow.  I could show him the number of visits to his website that were produced by his digital advertising campaigns.  Then we decided to expand and add a few ads on WOWO radio.  I visited him 10 days after his radio ads began and his first words to me is that he has people telling him that they heard about him on the radio.

I could tell you a few more stories but I think you are starting to catch on.

If I had to pick between selling only radio advertising campaigns on WOWO or selling only digital advertising campaigns online… I pick WOWO Radio for the Win.

This is not to downplay the power of the digital marketing campaigns that I’ve run for some of my advertising partners.  Earlier this year, one of my advertising partners was able to track 482 leads in just a couple of months that were generated from the Custom Audience Targeted Digital Display advertising campaign we created.  This was more than they could handle and leads were not being handled properly.  That company wasn’t prepared to take care of the business we were sending their way. Digital can work when properly executed from beginning to end.

But let me remind you:

The purpose behind your advertising and marketing is to build profitable relationships.

And for some businesses, getting clicks and leads online is exactly what they want. However, most local businesses that I work with want reassurances that their advertising investments are good investments and when you get people telling you they heard your name on the radio, that is reassuring.

Face it, most of us are not going to tell a business person that we are in their store because we saw their digital ad.  Digital ads aren’t personal in that way. At least yet.  One day, I’ll probably get served a digital ad that says something like, “Scott, are you ready to buy this phone? Click here.”  That will be kind of creepy.

The reason for the success of many advertisers on WOWO is the human relationships that are developed.  Our loyal listeners feel a fondness for our talk show hosts who are on the air every day.  They connect because they are what we call actively listening which is different than passive listening like you often do with a music radio station that is simply playing in the background.

That fondness matures into a trust factor between the WOWO listener and the radio station and the station personalities.  On a scale of 1 to 10, our WOWO radio personalities score 7’s, 8’s sometimes 9’s or 10’s with listeners on the friendship and trust factor.  That’s higher than some of the people you have as Facebook friends, right?

Every other form of paid advertising simply doesn’t rank as high in creating trust.  Television could come close if the local personalities could create an authentic advertising message, but that is rare. Newspapers don’t connect and bond, neither do most magazines.  Billboards are just signs but rarely do they make a human connection that includes an emotional bond that happens with our WOWO radio hosts.

The answer to the question of what is the very best form of advertising, for all the reasons I just mentioned, I firmly believe in most cases it’s a message on WOWO Radio for local businesses in the Fort Wayne area.

Digital advertising is growing, it’s the bright and shiny object that more and more businesses are pouring money into but as you see, there are plenty of challenges.

And there’s more to your advertising success than just running ads on WOWO.

Here’s what I told my friends last week.  In my left hand I held my smartphone which represents digital advertising.  In my right hand I held a piece of paper with the WOWO  logo, to represent the radio advertising options I offer.

If I had to choose, please cut off my left hand (digital) and leave my right hand (radio).  I’m right handed and to be forced to write with just my left hand could get messy.

Fortunately, I can offer both hands.

But more important than what I have in my hands, the radio and digital advertising options, is what’s in my head and heart.

That’s where I have the knowledge, wisdom and hands on experience of the last couple of decades to help craft a marketing plan designed specifically for your success.  And that’s the heart of it all.

Want help?  Ask me.

 

The WHY behind ScLoHo

The WHY behind ScLoHo

Sharing the motivation behind why you do what you do is powerful. Do you know your WHY?  Here’s mine.

I want to help people make smart advertising and marketing choices.

Actually it’s bigger than that.

I want to help people achieve their dreams so they can feed not just their bellies, but their passions too.

Some of those dreams and passions are actual businesses and with my background, that’s often the area I can help the most.

So perhaps it’s a combination of those two statements that make up my why.

The THINKING ScLoHo

I recall several years ago a co-worker of mine was always trying to figure out how to make money online.  Mike was looking at creating websites that were similar to eBay at the time and he couldn’t figure out how to make it successful.

Another friend of mine, Tim, is very talented in graphic arts and he was looking to create and sell a custom advertising pop-up that he figured out that was pretty snazzy.  Problem was it was a few years behind the times and not what businesses wanted or for that matter, should want to create a positive online experience.

One more friend, I’ll call him Sam to protect his real identity, invested lots of money in buying custom domain names.  I don’t know how much money and don’t want to know but it was too much especially after he kept doing it after I told him that’s not a good investment.  His concept was to resell internet domain names to companies that would want them and in theory, it was a good idea, but…  The idea was too late.  Since Google and the other search engines continue to tweak themselves towards perfection, the domain name for your website is not as important as it was when Sam first had his idea.

What did Sam, Tim and Mike have in common?  Their why was to make money online.

That was as deep as they thought it through.

Making money is neither good or bad, money is merely the stuff we use to trade for other stuff we need or want.

The Bible says, well, let me quote Chris Brown from the Stewardship.com website:

1st Timothy chapter 6 verse 10, For the Love of Money is the root of All Evil. Raise your hand if you’ve heard this verse misquoted all the time as saying money is the root of all evil. I have! But it’s just not true. It’s the love of money that gets us in trouble. Our attitude toward money is the problem, not the money itself. Money is morally neutral.

It comes back to the motivation behind it all.  It’s all about the why.  Your why.

The SKEPTICAL ScLoHo

I once had a dentist as a client that offered new techniques and procedures and I was impressed.  At least I was initially.  Then he kept finding “problems” that no one else had found with my dental health, and each “problem” he found meant more and more expensive procedures.  My gut told me to get a second opinion and I did.

My current dentist could not find any of the “problems” my previous dentist warned me about and while he didn’t want to bad mouth the other guy, it was clear to me that the motivation behind my former dentist’s recommendations were his self-interests, not mine.  His why was wrong.

Most of the people I meet with who are in business are good people.  They have a good why that motivates them to do the right thing all the time.

Like I said earlier my why boils down to helping people make smart marketing and advertising decisions, because that is my area of expertise that I’ve learned over the years and continue to learn more and more every week.  I usually sign my emails with the signature, Here to help, and the phone number I give people to connect with me is a vanity number I selected years ago.  The last four digits spell HELP on a traditional phone keypad.

The HAPPY ScLoHo

Once you understand my why, and I understand your why, we can have a deeper and better relationship to help you accomplish your goals.  Want help?  Let’s talk.

PS:

This talk about What’s Your Why? was inspired by a couple of people recently.  In 2014, Shannon Allen of Federated Digital Solutions would share Simon Sinek’s Golden Circle TED Talk that goes into this concept. Here’s a link to the 5 minute version.   Oh, and here’s a link to a sales expert that I found when Googling Simon that has a few additional caveats when applying this concept.

David McBee of Simplifi, one of our internet vendor partners, recently talked about the concept in a webinar I watched this year.

And over the weekend, the Golden Circle message was included in the sermon at my church as part of the message delivered by Dr. Tom Ahlersmeyer (June 25, 2017).

I figured it was time for me to talk about it too.

Till Death Do Us Part… A Mother’s Day Love Story

Till Death Do Us Part… A Mother’s Day Love Story

Everyone has their favorite stories about their Mom for Mother’s Day and Dad for Father’s Day that they will share on Facebook.

I want to do a couple of things differently.

My parent’s love story is summed up in what happened in 1998 on Mother’s Day weekend.

My parents met in the 1950’s when he was in the Navy and she was living at home near Chicago.  My Mom and her friends would take the train to Navy Pier on the weekend and meet some sailors.  One time she met my Dad and they married with a “till death do us part” line in their vows I suppose.

I didn’t come into this world until my Mom was 26 and Dad was 29.  I was blessed to see the fun and struggles and there’s plenty to tell but today I’m going to fast forward to Mother’s Day weekend 1998.

My Dad had been diagnosed with cancer a few months earlier and now was in hospice care.  My Dad always would grumble about Mother’s Day and Father’s Day being “merchant holidays” but he also knew how important those days were to his wife.  A rose or a dozen would always be included with a romantic card.  But in 1998 it was going to be different.

I was living about an hour away but came to see my Dad that weekend. His cancer should have ended his life by now but he was still with us even though he was unable to speak.

We communicated by my talking to him and him signally his answers. On Saturday I bought a rose & Mother’s Day card  and helped him sign it so that when my Mom visited Sunday, the tradition continued.

Monday, the day after Mother’s Day 1998, we got a call that he passed away, quietly when no one was in his room.  It was if he waited. Waited to give my Mom one last Mother’s Day card and rose and then waited until no one was in his room the next day to leave this planet.

That’s a dedication of,”Till Death Do Us Part”.

No matter what you think of Mother’s Day, or Father’s Day, celebrate it the way the Mom’s and Dad’s in your life want to remember it.

The Mystery of Love and Other Relationships

Sunday morning, the sun is shining through the coffee shop window and the usual suspects are here, including me.

There are the families with little ones that are learning to walk and talk.

The gang that racks their brain over the crossword puzzle in the paper.

The older guys talking politics, not just national stuff but local stuff too.

Some of us are on our laptops, taking it all in.

What’s really going on here is the dynamics of human relationships.  There is nothing particularly special about this day, or place.  Similar stuff is going on all over.  It could be in churches, it could be at home, it could be at a park.

The “It” is the love.  It’s that mystery that separates us from the machines.  Sure I can type a heart in response to a Facebook post, but that’s just a symbol.  The love is human to human. And not just romantic love…

It’s between friends, it’s between family and it’s the strongest type of human relationship possible.

Saturday, I got word that my last Uncle had passed away.  Uncle Bill outlived his sister (my Mom), his wife, and his oldest daughter.  He was the last of the Uncles in my life and I have one Aunt still alive but she has been secluded for a decade after her husband passed away.

I recall that after my Dad passed away in 1998, my Mom carried on for three more years but there was a profound sadness and grief in losing her partner.

Love is a mystery and it is sought after.

With Valentines Day this week, don’t be the jerk that ignores it.  Even if you are not mushy and sentimental, the person you are thinking about right now, probably is.

I’ve been single, I’ve been married, I’ve been divorced, I’ve been (and am) married again.  I have kids, step-kids, grandkids of all ages, sizes and shapes.  I’ve been there, done that and have the t-shirt.  I have friends and acquaintances that are in one of the stages I just mentioned.  I understand.

If you’re looking for love, start with friendships.  Start with yourself.  Hang around other friendly folks.

The gang I mentioned at the beginning of this piece, at the coffee shop, didn’t meet each other and become friends due to some dating app or Facebook algorithm that told them to show up at 9am on Sunday.  It was simply an organic and evolving series of human relationships.  Shared with a beverage and a bite to eat.

In a couple of hours, I am going to meet a bunch of strangers to play cards at an event that I know very little about, but the common theme is Euchre.

Keep your eyes open to opportunities to be around people and make a point to be friendly.  Everyone could probably use one more friend.

This has been a bit of a rambling article today about love and relationships and Valentines Day and even death.  I’m not sure exactly how to wrap it up with a bow, so I won’t.

However I am planning on a new article later this week on advertising, marketing , technology and human relationships that you might love…

 

 

He Would Have Been 85 Today

My Dad passed away in 1998, the day after Mother’s Day.  People commented at the funeral that he was young.  He was 67 and it really didn’t strike me as young.

But today would have been his 85th Birthday and I know a few folks who are around that age and I wonder.

Wonder what he would be like if cancer had not taken him.

Wonder what he would still remember if his memory hadn’t started failing a few years before he passed away.

Of the two parents I had, I was closer to my Dad and so when his birthday rolls around I remember.  My Mom died 3 years later at age 68 and one year recently on the day of her birth, I forgot until it was nearly over.

Cherish your parents, tell them you love them and parents, do the same with your kids and grandkids.

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