Are You Living In The Past?

Are You Living In The Past?

There is an old perception among TV people that “everyone watches the Olympics”. Because of this, the old broadcast networks of ABC, CBS, NBC and Fox usually air reruns of regular shows instead of new episodes. (NBC is the official network this year).

However there are millions of people who are not going to watch because they either have no interest, or time to watch. Our TV viewing habits from 40 years ago simply are not applicable in 2022.

Live TV viewership is a fraction of what it was. Screentime has increased when you count our phones, laptops and tablets but what we watch and how we watch is radically different.

In the middle of the 2022 Olympics we have the Superbowl. This one live sports event is guaranteed to have more viewers than any single event of the Olympics.

My take away for all this is to question things you are doing that may be outdated but you keep doing them anyway.

And since I write about media and marketing, this caught my attention because the couple of TV programs my wife and I like to watch are in their winter hiatus and it’s going to be a few more weeks before they present new episodes.

No, I’m not going to switch from watching NCIS to Figure Skating this month.  I’ll find something else to do with that hour of my life. Much of the media I consume is by appointment. Not all, but nearly most of it when it comes to TV.

What is “by appointment”?  It’s the ability to watch what I want when I want.  The emphasis is on the when.  As a baby boomer who grew up without this option, I really like it now.  In our house we cut the cord a few years ago an instead use streaming services.

Amazon Prime I’ve had for years originally for the free shipping since we have many family members out of town, but we also use the video platform to watch stuff, “by appointment”.  YouTubeTV is our main replacement for Xfinity and we have a choice to watch something live or recorded.  The shows my wife and I used to watch live, like NCIS, we now watch on the weekend, at a time that works for us “by appointment”.  Because of this, we don’t get any local TV commercials.  If your business is trying to reach me by spending money with the local TV stations, it isn’t working.

My screen time is further divided up between other streaming services including Hulu, Netflix, HBO+, Paramount and Peacock.  No, I don’t watch all of these, but they are coming into my house and maybe my wife has a show that she watches on these streaming services.  The point is, you need to reconsider where you place your advertising and see if the expectations and results that you had in the past are even achievable today.

I’m not just picking on TV by the way.  Printed media has undergone tremendous changes too. Newspapers, magazines and remember the phone book?  Are you still paying for ads in any of these because it’s been traditional and you want to do what Dad and Grandpa did to build the business?

I must caution you however,  there are some value to nearly any kind of marketing you do, but you have to understand the return on investment principles and other factors and not just continue because the advertising salesperson had a slick sales pitch.  I’ll be talking more about some of the specifics in the weeks ahead, and if you want my help now, reach out to me.

 

Why Your TV Ads Are Not Working

Why Your TV Ads Are Not Working

It’s not nice to bad mouth others and I try to avoid it.

I also want to be truthful.

Over the next few weeks, I am sharing some information that might sound like I’m bad mouthing others, however I am more interested in providing you with the truth about advertising mediums so you can be smart with your advertising and marketing plans.

Today we look at what has happened to the world of television and why you probably need to rethink your ad plan if you have been a fan of using TV to invite viewers to become your customers.

Trade publication Radio Ink shared some highlights from an article written by Pierre Bouvard of Westwood One.  I have no connection to any of them but for your information some of the programming on our radio stations come from the Westwood One radio syndication service including the recently launched Dan Bongino show on my station WOWO from noon to 3pm in the same timeslot that Rush Limbaugh used to occupy.

Anyway, after reading the Radio Ink story, I also read what Pierre wrote and have some quotes and highlights to share with you.

Why Advertisers Need Radio? A big reason is the fragmentation and decline in Television viewership. According to Bouvard the TV landscape is undergoing massive change and that all works to radio’s advantage.

The details:

One out of four persons 25-54 cannot be reached on linear TV. AM/FM radio’s 89% weekly reach among persons 25-54 is much stronger than television’s 77%.

In just two years, comparing 2018 to 2020, there has been a huge decline in people watching traditional TV.  Why?

“Worst year ever” for cord cutting: Pay TV lost 5.5 million subscribers in 2020. COVID-19 caused Americans to stay home and look to media outlets for information and entertainment. The ever-increasing number of video streaming services meant a step back from traditional TV for many American households.

It’s not that we have stopped watching content on screens, it’s that the way we get that programming content has shifted.

Cable buys miss 40% of America as pay TV penetration collapses.

2009 was the best year for cable TV with nearly 9 out of 10 homes hooked up to a cable service.  Now only 61% of America subscribes to cable TV. And the major broadcast networks are suffering too.

Broadcast TV’s reach is down an average of -22% across FOX, NBC, CBS, and ABC affiliates. Since 2016, broadcast TV has reached fewer persons 18+ across the four major broadcast network affiliates.

The article continue with a solution but it uses a bunch of advertising agency lingo that I’ll interpret for you.

Pierre points to a study that uses consumer products giant Proctor and Gamble.  Adding Radio ads to the TV ads increased the reach of their advertising messages 3 times more than if they simply bought more TV ads.

Weather Tech is another company that is using both TV and radio and the addition of radio ads increased their reach over 60%.

AM/FM radio makes your TV better by reaching light TV viewers. Light and non-TV viewers are a challenge for marketers. Advertisers can’t solve the light TV problem by buying more TV. AM/FM radio reaches 83%+ of the light TV viewer audience across all demographics.

So if you are a fan of using TV advertising, and you aren’t seeing the same results you used to, know you know why.  And you also have a way to overcome this problem that I can help you with.  Email me, Scott@WOWO.com

 

 

 

The Disappearing TV Audience

The Disappearing TV Audience

Not even a pandemic can save broadcast television.

As America opens up again after being told to stay home last year, we’re getting new data about some of the long term affects of the COVID-19 pandemic.  And since I’m a media and marketing dude, not a doctor, I’m going to focus on what I know about.  Get your health and wellness info from someone qualified to advice you.

I am qualified to talk about media and marketing because that is not just my passion but it’s been my livelihood for a few decades plus I have access to data that most of you don’t.

One of the predictions about 2020 was that media consumption habits were going to change due to our being stuck at home. Less people on the road would decrease radio listenership and TV would stop the slide in viewership that it’s been suffering for the past decade.

Well, radio listenership may have shifted a bit temporarily, it’s just as strong and healthy as ever.  Broadcast TV, that’s a different story.

Here in Fort Wayne, Indiana, we have had 5 major broadcast TV stations since I was a kid.  ABC was channel 21, CBS was channel 15, NBC was channel 33, PBS was channel 39 and FOX was channel 55.  Those were the channels my Mom watched 20 years ago without cable and people of her generation are still watching broadcast TV, but not as many or as much because they are dying off (80 to 90 year olds), or they’ve done what my generation and those younger are doing and watching TV from cable or streaming services.

We have a collection of restaurants run by the Hall’s family in Fort Wayne that a friend of mine predicted would be out of business in 10 years because all their customers were old.  He made that prediction 20 years ago and most of those restaurants are still here.  Why?  Because they keep making old people is my answer.

But there is more to this problem for broadcast TV because the TV networks are not creating shows that younger generations want to watch.  The younger generations are finding them online or on streaming services, not ABC, CBS, NBC, PBS and Fox.

MarketingCharts.com shared data that compares July thru September 2020 with the same 3 months of 2019 and except for those age 65+, the trend for watching less broadcast TV that has been going on for more than a decade, continued despite being told to stay home.

This continuing decline is because of the habits younger generations have formed that simply can’t be ignored.  Teens are now watching less than an hour of TV, that’s a drop of 21% in just the last year. The 18 to 34 year olds viewing habits dropped over 23% in the past year.  The only age group that didn’t lose viewers were those 65 and older and they barely retained the number of viewers and time spent watching TV.   It happened to the Yellow Pages of the phone book, it continues to happen to the newspaper industry as technology changes occur and consumer habits change, the decline continues and is happening to broadcast TV.  Not even a stay-at-home order in the worst pandemic of our lifetimes has been able to save the TV stations from losing viewers.

I have a couple of questions for you if you are a business owner that has relied on TV advertising to draw in new customers.

How is it working for you compared to years ago?

19 out of 20 business owners I asked this question to at the end of 2019 (before the pandemic) told me that they have seen a decrease in their return on investment on advertising on traditional local TV.  The other person had no idea because business was booming and he used multiple avenues to advertise.

The other question is would you like to see an alternative form of advertising that hasn’t become less effective, that can either work hand in hand with your other marketing and advertising or replace some of the advertising avenues that aren’t producing for you like they used to?  Contact me, Scott@WOWO.com and I’ll put you in touch with someone from my team to discuss what can be done to make your business successful and growing this year and for years to come.

Why WOWO is the Best Choice for Advertising (Part Two)

Why WOWO is the Best Choice for Advertising (Part Two)

I was reading a blog post last week from the Radio Advertising Bureau that includes several facts and figures I am going to share with you in this 2nd part of an ongoing series as to why WOWO radio is your best choice for advertising.

But first, a little comparison of the changes that are occurring in the media and advertising world.

Television viewership continues to drop like a rock.

This month the television awards show that celebrates the very best on TV, the Emmy Awards was hosted by one of the Jimmies.  Kimmel or Fallon, most people don’t know who is who since they both host late night talk shows.  Let’s see, the Emmys were on ABC, so it was the ABC Jimmy.

US viewership crashed according one headline, to 6.1 million this year.  You would think that with all the stay at home orders, it would be up this year.  Last year it dipped below 7 million for the first time.   This is a trend that has been going on for the past 2 decades.  Ten years ago 13. 5 million watched and back in the year 2000, nearly 22 million watched the Emmy Awards.

I just reviewed the list of winners and there were just two winners that I saw from the 100+ awards.  The Superbowl halftime show and The Last Dance special series.

I have no intention of watching more TV in the future, there are a few shows that my wife and I will view when they return later this fall, but mostly on our own schedule.  Primetime TV viewership is a thing of the past in my family.

Advertising on TV is getting diminishing results.. I’ve had some of my advertising partners complain about this.  Sounds like the kind of stories I used to hear from people who relied on newspapers and phone books in the past.

So what about radio?  This article from RAB points out that radio listenership remains steady but it also takes a deep dive into the audience that makes up a significant portion of the WOWO radio audience. Baby Boomers.

Have you ever heard of Sutton’s Law? It’s based on the principle that when diagnosing something, you should first consider the most obvious. It is based on bank robber “Slick” Willie Sutton’s response to a reporter’s question: “Why do you rob banks?” His response? “Because that’s where the money is!” This same response could be applied to the question; “Why boomers?” According to Deloitte, boomers will be the wealthiest generation in America through 2030. As of 2019, boomers were among the most affluent households, yet this group is not highly targeted. In fact, only 10% of marketing budgets is set aside to boomers, despite them outspending every other generation by $400B annually.

As a Boomer myself, I know that this is the time of my life that I have been the most financially stable with the ability to make purchases without as much hesitation as I was doing even 10 years ago.  It’s a combination of where most Boomers are in their personal life cycle and the fact that there are just so many of us, that will keep Baby Boomers a highly desirable consumer for the next decade.

Born between 1946 -1964, they don’t easily fit into a traditional ad-buying demo, so for the purposes of this analysis, let’s look at one segment – 55-64.

Radio reaches 91% of these adults weekly. When they tune in, they listen for 15.4 hours every week – greater than the adults’ average of 12.8. They are an engaged audience. When it comes to radio listeners in this age group, they are more likely to:

  • Spend $1,000-$2,000 in home improvements (32% more likely)
  • Spend $7,500 or more on remodeling (54%)
  • Spend $120-$149 every week on groceries (22%)
  • Purchase or lease a $40K-$50K vehicle (26%)
  • Own a vacation home, farm or investment property (46%)

Despite the pandemic, boomers are still financially stable. Based on a Gfk-MRI survey (August), 59% believe they are in the same shape financially as they were a year ago despite the pandemic. Advertisers should take note to continue to target this group as they are brand loyalists. Based on this same survey, 77% plan on returning to their favorite brands.

When my company temporarily reduced wages by 20% for everyone for a few months this year, the effect on my family was minimal. And as far as brand loyalty, we have done both, stuck with or returned to many of our favorites, but also added a few more options when we are spending money.

Here’s the rest of the article from RAB:

These radio listeners are also ready to go once the pandemic is over. When it comes to purchases, they are ready to return to physical brick-and-mortar locations:

  • 32% more likely to purchase shoes
  • 30% to purchase clothing
  • 23% to purchase groceries
  • 16% to purchase home improvement supplies
  • 15% to purchase furniture

When it comes to boomers, “Slick” Willie Sutton would say the same thing to advertisers as he did to a reporter about why he robbed banks. The key is here is to just simply target them. With reach and high tune-in time, radio is the medium to do just that. It’s obvious. It’s Sutton’s Law.

Every month, I receive updated rating data on local radio station listenership and WOWO radio, with our News/Talk format continues to dominate with the absolute largest audience of grown-ups in our area.  Want to invite them to be your customers?  Contact me.

 

[wd_hustle id="sound-advice-sign-up" type="embedded"]
Radio versus Social Media

Radio versus Social Media

For the past few years, President Donald Trump has called the major news media Fake News. Meanwhile the commentators on the networks and news organization he calls Fake, call the Presidents favorite channel Fake News.  I’m not about to dive into a political rabbit hole but this is just one example of how we as consumers have been losing trust in the long standing traditional news media, no matter what side you are on, there’s someone on the other side that will say, you’re wrong and they are right.

What led to this widespread division is not just what the news organizations are doing, but the availability for anyone and everyone to become their own “media”.  I’m talking about Social Media.

We can forget about Tom and MySpace which was the forerunner to Facebook.  MySpace is still around but Tom skipped town.

Facebook is attempting to take over the world, still but in light of what they have been doing with data collection and arguing over their legal liabilities, Facebook is losing ground when it comes to Trust. 

I just read a story that summarized findings of a survey taken this summer by Engagement Labs that points out how badly the trust factor in Social Media has fallen this year.  How bad is it?  “Facebook down 56%, Instagram down 38% and Twitter down 140%”

Yikes.

Now before I go any further with sharing the results from this story, I want you to know where I am coming from.  Since 2003 I have worked exclusively in the marketing world.  8 years at a group of radio stations, followed by some shorter positions working for a website development company that specialized in marketing solutions, another several months back in radio, followed by nearly a year as the “Social Media Magician” at an ecommerce company before I returned to radio again in 2013.  

The ScLoHo brand came about due to my online activity I was doing 15 years ago.  I have lived in both social and online media along with traditional media for a long time and I know the strengths and weaknesses of all of it.  The company I work for has a digital division and I can probably out debate anyone on the pros and cons of all this. 

Back to this story and survey from this summer…

A new survey of radio listeners finds their trust in radio and its personalities continues to grow as social media has become far less trustworthy during the past year. Conducted by data and analytics firm Engagement Labs and commissioned by iHeartMedia, the study shows listeners ages 18-69 place higher trust in radio than in television or social media and that 79% of respondents said radio is more or just as trustworthy compared to a year ago while social media is 50% less trustworthy during the same time period.

Here’s more specific numbers:

Among radio listeners 18-69, the survey found 75% trust radio, 66% trust television, 57% trust websites, 38% trust Twitter and 37% trust Facebook.

My radio station, WOWO Radio is a news/talk formated station and I just received data relating to our listenership and the trust factor that I’ll share in a few weeks.

One more quote from this story:

The survey also found that an overwhelming majority of respondents indicated that radio improves their mood, helps them feel less isolated and more connected to their community. More than three-fourth of respondents (77%) trust the information they receive from their favorite on-air hosts. In addition, heavy radio listeners were found to wield robust word of mouth power for advertisers, having more brand conversations and more influence than heavy internet users and TV viewers.

It’s that last part, the robust word of mouth power for advertisers that I’ll gladly talk to you about specifically with regards to WOWO radio if you reach out to me and I’ll also be including that information in an upcoming article and podcast.

 

[wd_hustle id="sound-advice-sign-up" type="embedded"]