Friendly Competition

Friendly Competition

“Keep your friends close and your enemies closer” is a sometimes quoted and often misquoted saying that is credited to the book The Art of War from over 4000 years ago and the Godfather Part 2 movie a mere 40 years ago.

While much has been said about that quote, today I’m going to share another personal story about a friend of mine who just passed away this past month unexpectedly and how that quote started off a friendly competition that became a true friendship and mentorship for nearly two decades.

I’ll conclude with some lessons and wisdom for you to apply to your life and business.

This friend of mine is Ron Latham.

I thought I first met Ron in 2003.  I’ll explain more about that in a moment.

In 2003, I was returning to the world of media and marketing to join a group of radio stations in Fort Wayne, Indiana.  Travis Broadcasting was their company name which a year later became the Summit City Radio Group.  Ron was one of the older salespeople in his early 60’s and I was in my early 40’s.  Ron was very competitive and instead of just being boastful, he went out and beat his competitors.

As one of 6 new salespeople that started in early 2003, he didn’t really pay attention to me or the rest of us, he just went out and did his thing while we did ours but I later learned, he took pride in being the best each month.

About a year after I started, management held a sales meeting and announced new goals and budgets for each of us.  When the meeting adjourned, as we were all walking back to our offices, most of my coworkers were unhappy, including Ron.  I asked him, what’s wrong and he told me over his shoulder, “I don’t care about their stupid goals, I have my own that are higher than those.”   I responded, “I just have one goal.”

Ron stopped walking and turned around and said with a little snarl, “Yeah, what’s that?”

I told him, “To beat you.”

That lit up his eyes with a competitive spirit that said, “Game On.”  We made a little side wager, loser would have to buy lunch at the end of each month.

Ron hated to lose, and I did too, but I’ve been what I call “quietly competitive”.  Cool and calm on the outside, but a fighter just below the surface.  Over the next several months, this lunch wager was fun.  We compared billing and the first month I won.  Probably shocked the old guy that someone like me was able to beat him at something he’d been doing for 40 years.

“Anyone can get lucky for a month,” he said as we ate that first lunch that he paid for.  The competition continued.  Month two, he got his revenge and I bought lunch.  Month three and month four came and went and I won those two months. Then it was his turn to be on top for a month while I got a free lunch the month after that.

Within 6 months a new found respect and friendship developed out of this friendly competition and while I believe I beat him by at least one month before we stopped, everyone really won.  Ron’s billing grew to new heights, as did mine and we helped a bunch of local businesses with their advertising and marketing.

Ron decided to leave those radio stations when they did some programming changes that wiped out a big chunk of his monthly billing and income, but he was a wanted man, in a good way.  He had offers to sell advertising at other places including the monthly Hispanic newspaper.  That’s a story in itself.

The publisher of the Hispanic newspaper, Fernando met Ron and did a Spanish Language weekend radio show which expanded to 7 nights a week.  The programming changes I mentioned cancelled Fernando’s radio show, however Ron joined forces with Fernando and became the Gringo Sales Manager for the Hispanic paper.  See, Ron couldn’t speak a lick of Spanish, and didn’t want to learn.  But he saw the opportunity for mainstream businesses to advertise in the paper and invite the Hispanic community to spend their money in their stores.

After Ron turned 65, he moved to California for about a year with family but couldn’t stand it and returned to Fort Wayne.  Ron had an apartment in the same historic high rise that the Hispanic newspaper was located and the paper was Ron’s main gig.  It didn’t pay a lot he said but it was his “buttered popcorn money”. He and some of his older buddies would get tickets to the local college football games in the fall, Komets hockey in the winter and Tincaps baseball in the summer.

Ron was always a huge sports fan and basketball was his main game.  However he also took up golf and other activities to stay in shape.

In 2013 I joined WOWO radio.  I learned that the WOWO radio sales team had a tradition of taking a day off in the summer to go golfing. The only golf that I knew was miniature golf so Ron offered to teach me and once or twice a week we’d spend an evening at the golf course using some passes he traded for advertising in the Hispanic newspaper.  When the big event came that summer, I wasn’t the worst, but we quickly played “best ball” to keep the game moving.  My golf skills have only gotten worse since that first year and I never was able to beat Ron.

I did beat him bowling a few times and miniature golf too.

Remember the lunch wager I mentioned awhile ago?  When Ron returned from California, he and I started a new tradition of a weekly lunch without the wager since we worked for two totally different forms of media.

Over the nearly two decades that we were friends, I learned a lot from Ron.  He started out as a bit of a mentor to me.  We explored ideas and brainstormed.  If I had a client that I needed some extra input on, Ron was a great person to bounce my idea off of.  And it turns out, he did the same with me.

My step-daughter who is now in her 30’s was on the girls basketball team in high school and Ron’s wife at the time was the head coach for another girls team in town, one that won multiple championships.  I learned a lot about the game of basketball too from my friendship and conversations with Ron over the years.

I noticed over the past year that Ron was slowing down a little bit, as all of us were forced to live our lives differently with the onset of the Covid-19 Pandemic that shut down so many things including all the sporting events that Ron would have normally been doing.  He and I continued our nearly weekly lunches when the world began opening up, even if it meant a trip thru the drive thru and sitting in a parking lot “socially distanced” in our own cars.

March 4, 2021 was the last lunch we had together.  He turned down the opportunity I offered him to return to his beloved WOWO Radio as a part-time, “free lance” salesperson.  WOWO was where he started his advertising career 60 years earlier.

A week later, he contacted me in the middle of the night with a plea for help. It was a few days after he had contracted the shingles virus in his ear and the constant pain was making it impossible to get any rest.  I went to his home, contacted medics who took him to the hospital and the last time I saw Ron was when I visited him in the Emergency Room to deliver his phone.  The medical staff were assessing his situation and over the next two weeks discovered some other undiscovered health issues that ultimately made it impossible for him to recover.  His only son was allowed to be with him in Ron’s final day since the hospital was abiding with the strict precautionary protocols brought on by the current pandemic.  That was the only person outside of the medical team who got to see Ron after I saw him in the ER a couple weeks prior.

I found three pictures to share of Ron and myself.  The first was from 2009, when he and I were in our weekly lunch routine while working for different media companies,  I think he was scowling at me having another hot dog or something.

The middle picture was snapped in 2004 about the time we were in the middle of our friendly lunch wager competition at a basketball tournament that our radio stations were sponsoring.

And the last picture was a shocker to both Ron and myself.  When he was preparing to move to California, they were downsizing and Ron found a box of old pictures from the 1980’s.  Turns out we did NOT meet in 2003.  We actually played basketball on the WMEE Basketballer’s team. This picture from 1982 features a gangly radio disc jockey named Scott Howard whose only qualification to be on the team was I was the night time WMEE radio disc jockey, sitting next to a much better basketball player named Ron Latham who was a ringer for our team so we wouldn’t be entirely embarrassed when we went out to play in charity games.

With the passing of my friend who was 18 years my senior but we developed a friendship like brothers, I have some lessons to pass on.

  1.  Friendly Competition can be life changing.  While you may view your competition as the enemy because they are going after the same customers you are, that’s just an illusion.  You and your competition are different in ways that may not be obvious. Those differences is what is likely going to determine who the customer buys from.  Learn from each other and you’ll both be better. In the fast food world, some people prefer a flame broiled Whopper while others prefer a Big Mac.  Apply that to what you do too.
  2. Mentor One Another.  Just as I learned from Ron when he and I started working together in 2003, he was also learning from me over the years.  I recall a comment he made 10 years ago about how he could never do things my way because we just thought differently.  But we both used the other persons strengths to improve ourselves.  Today, I have 5 very different people on my advertising sales team at WOWO radio.  They are doing the things that Ron and I would do in bouncing ideas back and forth and mentoring each other.  How can you develop that in your world?
  3. Get Personal.  When you make it all about business or competition, you lose out on the human side of competition.  Do you know the names of your competitors family members?  Do you ever hang out with them?  If something were to happen to you, could you reach out to them for help?

Thanks for indulging me today with this reflection of my nearly 2 decades of friendship with my adopted older brother, Ron Latham that I disguised as some lessons for all of us in what can happen with a little Friendly Competition.

Why WOWO is the Best Choice for Advertising (Part 3)

Why WOWO is the Best Choice for Advertising (Part 3)

As we move toward a new year, many business owners are attempting to figure out the best bang for their buck when it comes to marketing and advertising.

If you are in the Northeast Indiana region, specifically Fort Wayne, Indiana and nearby communities and you want to invite adults age 25 and older to buy from you, become your patient, or client, I urge you to contact me and my team at WOWO radio.

Marketing Charts dot com released a couple of articles that I’m going to use in the 3rd installment of my series this year of Why WOWO Radio is the Best Choice for Advertising.

About half of US adults say they trust the information they receive from reviews of products or services from other users or customers.

Also in this study, less than 25% of us, trust TV advertising.

One big trend that companies have been relying on is using Influencers on Social Media who have thousands of followers to convince their followers to buy the products they pitch online.  According to the study that marketing tactic only works on about 15% of us and nearly half of us distrust these so-called influencers.

Follow along with me as I relate this information to the capabilities of WOWO radio.

Besides WOWO having the largest weekly audience of adults, our news and talk format means our listeners are actively listening to the words our radio personalities are saying, compared to a music station that has passive listenership because music is often used as background music.

At WOWO, our morning news host Kayla and afternoon talk host Pat have the ability to connect with their audiences much more deeply than any other form of media as they share not just the latest news but also their personal lives too.

They have built a trust relationship with their listeners.

Imagine if that trust relationship could be transferred to your business. That would be incredible.  Pat and Kayla and the other WOWO radio personalities become friends with their listeners and in the same manner that you trust your friends to make recommendations, WOWO’s listeners trust them too.  I call it Word of Mouth with a Bigger Mouth,

Yes, many of the businesses that use WOWO also use Kayla or Pat testimonial endorsement ads and are seeing the benefits.

Now there was another article that confirmed the power of a host doing a live ad.

Host-read ads were also found to outperform non-host-read ads on several key marketing metrics. Most notably, they were found to produce some 60% higher intent to seek information, a 50% higher intent to purchase, and 50% higher recommendation intent. Additionally, host-read ads produced 67% higher affinity and 33% higher familiarity than non-host-read.

The data I just shared pertains to podcasts, but it is both reasonable and acceptable to apply this to WOWO.

Not every business qualifies for a testimonial endorsement from Pat or Kayla on WOWO.  When you contract with WOWO for this type of ad, you are category exclusive.  Ask me or my team for details on this.  We actually have a waiting list for some categories.

 

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Work for WOWO

Work for WOWO

The final weeks of 2021 are here and I have an update for you. I just started running an ad for an advertising sales account executive to join my team at WOWO.  And I’ve included a healthy hiring bonus.  Here’s the text of the radio ad:

It’s true. Everyone is hiring. But you’re not just anyone. You’re a self-motivated, over-achiever who’s looking for a new career home. Have you considered that home might be right here, working for your favorite radio station? The legendary WOWO radio has been making an impact on our community nearly a century, and I’m looking for our next radio sales account executive to join our growing team. This is Scott Howard, General Sales Manager for WOWO radio. We invest in you before day one on the job: it starts when you take our free sales talent assessment.  Text sales to 46862. That’s sales to 46862 to receive your free talent assessment. With only one sales opening, do it right now! If you wait, you’ll also miss out on the five thousand dollar, $5000, $5000 sign on bonus. That’s right – a five thousand dollar sign on bonus for the next WOWO account executive. Text sales to 46862 so we can start investing in you at Federated Media; or send me an email: scott@wowo.com. Federated Media  an equal opportunity employer.

 

Why WOWO is the Best Choice for Advertising (Part One)

Why WOWO is the Best Choice for Advertising (Part One)

Today I’m kicking off an occasional series of Why WOWO Radio in Fort Wayne, Indiana is the Best Choice for Advertising Your Business. I am calling it an occasional series because, every few weeks I’ll add another article interspersed with the other articles I share each week on this website and the Genuine ScLoHo Media & Marketing Podcast.

While just this year I was named the General Sales Manager for WOWO radio, and this is my 7th year working for WOWO, I’ve been writing and publishing these stories and insights for over 15 years.  Pretty soon, I’ll have my 20th anniversary of returning to the media and marketing world in Fort Wayne after having worked in radio in Detroit and other places too.

Recently Marketing Charts.com published a story on the “Graying of America” that caught my attention. I’m a young Baby Boomer and for most of my life, I was part of the most sought after demographic for advertisers.  I was part of the Pepsi Generation.  Until I turned 55 that is.

See, in my work in advertising, the desired demographic was either the 18 to 34 year olds when the Baby Boomers were that age, and then more recently 25 to 54 year olds were the hot target market.

When the advertising guru’s followed the Boomers in to middle life with that initial switch, many of them forgot what they were chasing.  As the Boomers got older, the advertising people stayed with the 25-54 year olds which was foolish.

Why?

Because the age 55 and older people in America are not the same as their grandparents were when they were in their 60’s.  We didn’t turn into a bunch of grumpy old men and women sitting around playing checkers and reminiscing about the good old days.  We blew that stereotype sky-high.

Boomers have more money, more free time, more overall freedom and they’re not sitting around waiting to die.

Coupled with the misconception of what Boomer are doing, the advertising people ignored the fact that the younger generations are smaller.  That’s what this story from Marketing Charts dot com points out.

Over the past 10 years, since 2010 the number of pre-teens has been going down, so has the teenage population and college crowd.  There has been 11 percent growth in the 25 to 34 year olds, but less than 2% growth in the 35 to 44 age group.  45 to 54 year old population had a big loss of over 9% in the past decade. So if you are targeting your advertising to 25 to 54 year olds today, there are statistically fewer of them.  That mean less people to buy your stuff than a decade or two ago.

When you compare that with the growth of the older population…

55 to 64 year olds grew in size by over 15%; 65 to 74 year old grew by  almost 45%; and even the 75 and older crowd grew by more than 20% in the past decade.

Clearly the Baby Boomer population is still alive and kicking, and not just dying off.  Some Boomers parents are very active in their 80’s and 90’s.

WOWO Radio has been the most listened to radio station for adults age 25 and older for years and admittedly the biggest chunk of our listenership was age 50 and older.  But we’re not our grandparents.  We’re upgrading our lifestyles, socking it away for retirement one day and living longer, healthier lives than previous 50, 60, and 70 year olds were.

One more statistic I noticed this summer from our most recent ratings survey was that the WOWO Radio audience is becoming more diverse.  We are also getting younger listeners, those between the age of 25 and 50 have grown in the past year.  Another trend is the ratio of men and women listening to WOWO Radio.  We used to be 60% guys and 40% women 10 years ago.  Today it’s nearly 50/50.

Let’s wrap this up with a few more facts and figures from the Marketing Charts report.  Baby Boomers have more than 54% of the nations wealth, and if you add it the money from the next older generation, that’s where 75% of the buying power is in America.  These people are also the least affected by the fall out of COVID-19.   And these are the WOWO Radio listeners.

There you have it, Part One of Why WOWO is the Best Choice for Advertising.  Contact me to get started with a campaign to marketing your business.

 

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#TBT Fort Wayne ScLoHo Homes

#TBT Fort Wayne ScLoHo Homes

I rarely do a strictly personal column on this website, instead I include personal stuff in my usual media and marketing articles.

However recently I was driving past a former house I lived in and decided to do a #ThrowBackThursday post for fun.

These are all the previous Fort Waynehomes I have lived in since moving to Fort Wayne as a kindergartener with my folks.

After school I left and then returned a few years later before leaving again.

I have now lived in Fort Wayne continuously longer than I had previously and longer than anyplace. There’s just 7 here plus our current home, but if you count all the places I’ve called home, I guess we’re pushing 20.

All these picture were snapped on a cold wintery day in January 2019 and every one looks different than when I lived in them.

1st house my parents rented. Used to be pink.

The two story used to be green. My parents owned in for over 35 years.

4 apartments in this West Central house. Different siding from when I lived there in the 80’s.

I rented the top floor of this Duplex. Or it may have been a Tri-plex. Looks much nicer now. But in the 80’s there was an old man that had a peach colored Rolls Royce he parked in the street on this block.

This one used to be white.

1st time I had a mortgage was this place. They had a fire in the attic after we moved and raised the roof when they rebuilt.

Biggest change to this is the color. It was green when we owned it.

The Talk Radio Advantage For WOWO Advertisers

The Talk Radio Advantage For WOWO Advertisers

Not all advertising venues are created equal. The idea of an ad is an ad is an ad is like saying a cow is a cheeseburger is a filet.  Yes they are all forms of beef, but with big differences.

In Fort Wayne, I’ve worked in the radio advertising world since 2003.

I have created successful advertising campaigns for hundreds of companies using all formats of radio stations including both music and talk formats.  But this story is not about me.  It’s about what I have observed over the past 5 years that I’ve been on the WOWO Radio advertising sales team.

Quite simply, WOWO listeners pay attention to the ads on WOWO and respond to them like no other form of advertising I have ever seen in Fort Wayne.

This is a conversation I have several times each month.  It is about the mental state of people who are exposed to your advertising messages. 

We are going to look at the big picture and include many of the places you can spend money to advertise.

Start with television.  When you and I sit down to watch a show, we are paying attention to the show.  When commercials come on, most of us stop paying attention, at least not the same level of attentiveness that we have during the show.

Newspapers and magazines.  Unless it’s a fashion magazine that is chocked full of 50+ pages of ads before the articles start, we are not really interested in the ads.  We bought the paper to read the stories, get the scores, or see if someone died.

Social Media.  Facebook for example is a place to go to find out what’s happening with friends and family.  They have managed to work ads and sponsored posts into out timelines so we can’t help but seem them but we are not on Facebook to check out the ads.

Radio. Not all radio stations are created equal.  For this discussion, let’s look at the difference between music based stations and talk based stations.  The reason we tune in to a station that plays music, any music for that matter, is to hear music that we like.  In Fort Wayne we have country music stations, rock music stations, pop music stations and plenty of variations.

Every listener to a music radio station selects that particular station because they want to hear that particular style of music.  Anytime the music stops for any length of time, say 2 minutes, we pay less attention.  If the station plays 5 or 7 minutes of commercials in a row, we really tune out and pay less attention.  Some may even change stations.  The reason we listen to music radio stations is to hear music.  It’s to escape.  Anything other than music on a music station is an irritant.

Talk based radio stations are a different animal. Stations like WOWO which are a combination of News and Talk have listeners who tune in for information.  The programming on talk radio stations is brain food, not escapism like the music on a music radio station.  When the newscaster or program host is talking, listeners are paying attention to the words.  It’s the information that people want to hear.

So what happens when your commercial airs on a talk radio station like WOWO? 1st off, it’s not interrupting music, taking the place of your favorite song, so it is less of an irritant. Next, if your ad is a live endorsement from the radio personality, that is the very best kind of commercial because you have the credibility of the radio personality combined with the credibility of WOWO and a receptive audience that is listening to hear the talk, whether it is about politics or your business, it doesn’t matter.

If you air regular recorded commercials on a talk radio station like WOWO, you still get a receptive audience that is not turned off by talking on the radio and you are on WOWO which adds credibility to your business.

I discovered another way to use WOWO’s talk radio format to help your business and that is with our live 10 second sponsorship messages of news, weather, traffic and sports.  These are done live by the newscasters and program hosts and are embedded in the program and carry almost as much weight as a full endorsement.

This relationship between the WOWO listeners and the WOWO air staff with our news and talk radio format is one of trust.

For many it’s as strong a bond of trust as a trusted friend.  

You don’t get that with a newspaper ad.  You don’t get that with a TV commercial, You don’t get that with nearly any other form of advertising you can spend your money on.

This is the Talk Radio Advantage WOWO advertisers receive.   Want more info?  Let’s talk.