It’s Media Report Card Time!

It’s Media Report Card Time!

Yesterday I was reading an article from MarketingCharts.com so you don’t have to, no, really I do enjoy looking at this kind of stuff and pulling out some of the highlights.

It relates to an upcoming podcast episode and article I wrote that will be debuting in a couple days, too.

Here’s the highlights:

  1. We are spending more time with “Media” than ever before.  Over 12 hours a day. Technically this would have been impossible a few years ago, but not now.  Which brings us to the second highlight:
  2. Multi-tasking is in full swing and for media that means watching more than one screen at the same time. Those smartphones are being used by more and more of us instead of staring at the TV screen like zombies when the commercials come on.
  3. Print Media is shrinking.  Not just the number of pages or the number of readers, but the time spent reading newspapers and magazines by each person is dropping.  Over the last 5 years, each of us who still read print spend 15 minutes less every day.
  4. Radio listening, according to the report is steady. More on this in a second.
  5. Time spent with Digital media continues to grow.  No surprise to any of us right?

Those last two items, Radio and Digital are the two areas that I work in and can help you craft an effective plan to use radio and digital to grow your business.  Want to know more?  Ask me.  Also check out this weeks Genuine ScLoHo Media & Marketing Podcast episode Thursday on this website.  Here’s a link.

What’s a ScLoHo?

What’s a ScLoHo?

At the end of 2016, I was preparing to launch a podcast version of the weekly articles I have been writing and  publishing on The Genuine ScLoHo website and this is the very first episode that you can also listen to. Here’s the link to this episode.   Now that we have all the details taken care of, here we go:

Kicking off a brand new year and a new dimension to this website, I thought it would be a good time to give you a bit of background information on What’s a ScLoHo? and who is this character…

This article (or podcast if you’re listening to this) is longer than they will be in the future.

First, some history. My name is Scott Howard and in the 1960’s my family moved to Fort Wayne, Indiana. In the 70’s my high school launched a radio station and that led me to working on the radio at the age of 16 part time.  After graduating, I was working full time in radio, on the radio in Marion and Kokomo, Indiana before returning to Fort Wayne where I was on the air at WMEE, owned by Federated Media.

While at WMEE I married a listener and we ended up having 3 kids, moving back to Kokomo and eventually Detroit when I was 26.  In Detroit I spent nearly 8 years at WMUZ, a 50,000 watt FM commercial Christian radio station.  This move to Detroit was my entry into the advertising and marketing world.  We would create advertising campaigns for our advertising partners and my primary job was to create these campaigns including writing and producing the ads.

I also trained others in our production department and we had a full staff of 5 commercial producers.  Eventually I returned to the air on WMUZ in Detroit, initially doing vacation fill-in and then took over the morning show for about a year.  I also spent about a year full time in sales at WMUZ before deciding to return to Indiana for family reasons.

Back in the Fort Wayne area, (actually Warsaw, Indiana at first) I worked part time on the air at country music WBTU before accepting a full time on air position at WFWI.  This was the early 90’s now and when WFWI decided to switch music formats, they asked me to move from afternoons to mornings on the new 92.3 The Fort.  I did this 6 months before I decided to walk away from radio and took a job in Warsaw where my wife and kids and I lived.

About 4 years later, my first wife and I are no longer married and my Dad had passed away so I moved back to Fort Wayne to help my Mom downsize and move forward with her life. It’s the summer of 1998 and I returned to radio full time for a few months as the program director of talk radio station WGL in Fort Wayne.  Due to unstable ownership I left full time radio again but never completely as I start doing weekends on WAJI ushering in the year 2000.

For the next 3 years I worked in a couple of different industries and to summarize, I know how to drive a forklift, manage a tool crib work in quality control and run a thermometer.   I also met and married my wife Kathy who introduced me to local coffee shops.

It was during one of those coffee shop visits that I noticed we were the only customers and outside was a guy dressed in a dirty pink chicken costume waving at passing cars.  I asked the owner what the chicken had to do with coffee and his response was, “I gotta do something”.  Clearly he was desperate to get customers.  We had a conversation about advertising and marketing and later as my wife and I were driving home, she said you ought to go back into advertising and marketing.  Apparently she and the coffee shop owner were both impressed with the common sense advise I offered.

Kathy and I talked about the pros and cons of my returning to radio.  She did not know me when I previously worked in radio and I told her about the challenges and opportunities and we prayerfully agreed to give it a go.  A few months later, in April 2003 I was hired by a group of radio stations in Fort Wayne that was known mostly as Summit City Radio as one of their advertising sales persons.

The ScLoHo name and identity was born during my 8 and a half years working at those radio stations.  It began as an email address and later when I began my online activity, it became my twitter handle and I even formed a marketing consulting practice with the ScLoHo name.

What does ScLoHo mean?  It’s pretty simple.  Even though I had never met another person with my name, Scott Howard until a few years ago, there are over 800 Scott Howard’s in the United States according to the website, HowManyOfMe.com.

If you were to Google Scott Howard, one of the top results was the character named Scott Howard, played by Michael J. Fox in the original Teenwolf movie.  While I’ve had a beard most of my adult life, I’m not a werewolf.  So I created a mashup of my first, middle and last names… If you take the first two letters of Scott, the first two letters of Louis and the first two letters of Howard, you have six letters, ScLoHo.  And it’s easy to pronounce too as a two syllable word, Sc-low, Hoe.

I jumped on the blogging bandwagon while I was still working for those other radio stations and was writing, editing and publishing articles every day on multiple blogs online.  Some of the articles were picked up nationally by the Wall Street Journal and other publications.  I was doing speaking and teaching engagements around town and around elsewhere too.  The subjects varied but the main topics were Media, Marketing, Branding and Advertising along with some on the personal side and about my city, Fort Wayne, Indiana.

2011, I was lured away from the radio stations I was working for which included WGL, Rock 104 and Wild 96 and started a full time position working for a website development firm.  It was a great learning experience and my friend and co-worker,  Kevin challenged me to tie the ScLoHo identity with my own name, Scott Howard.  See, for several years there were people who knew me as either Scott Howard or ScLoHo, but not both.  By October 2011 I was ready to consolidate all my online blogs and websites to a new domain.  Since the dot com and dot net versions of my name were taken, I bought the Scott Howard dot me domain and have been writing and publishing every single week.

By the way, after leaving the website development company I joined another radio station in town, then went to work full time for a national e-commerce company headquartered near Fort Wayne.  I managed the social media for all 5 of their brands.

In 2013, I accepted the position I have now with Federated Media.  I am a member of the WOWO radio sales team and also have all of the marketing resources available from our Federated Digital Services division.  For me it’s like a marriage of the best of both worlds that I have enjoyed… radio and online.

It was also a homecoming of sorts.  The building that houses WOWO and Federated Media also is home to other stations including WMEE where I worked on the air when I was 21 years old in 1981.  Two of my co-workers from those old days are still here too.

Over the weeks ahead, I’ll share some marketing and media insights, dip into some personal stories on occasion and pass along what I’ve learned from hundreds of others and continue to learn nearly every day.  

Questions? Answers? Thoughts of nearly any kind are welcome.  You can find me online ScottHoward.me; on Twitter @ScLoHo; on Facebook, LinkedIn, Instagram and a few other places online. Just Google ScLoHo, that’s S-C-L-O-H-O and you’ll probably find more of me.  Drop me a note via email too, Scott@ScLoHo.net.

More details can be found at https://en.wikipedia.org/wiki/User:Scloho

Is Your Business Still Operating Like It’s 1999?

It’s hard to believe the first couple of months of 2017 are over.

At the end of 1999, I was working on the air at a local radio station and there’s a recording of me (called an air-check), talking about the Prince song 1999.

When that song came out in 1982, I played in the radio. 17 years later, in 1999 I was still playing it.  Another 17 years (plus a couple more) and I heard Prince’s 1999 on the radio just the other day.

Somethings are timeless.  A great song for example.  But I’m not hear to talk to you about music.

Nope, I’m here to talk to you about marketing.

At the end of 2016 a survey was taken asking, “Which consumer trends do you believe will have the greatest impact on your industry in the next 10 years?” 

The top answer was Mobile. You can see the entire list at MarketingCharts.com but since mobile is the number one answer, my question to you is, Are you ready for Mobile

Mobile starts with your online presence and includes your website being mobile friendly. (Another study I read this week mentioned that if it takes longer than 3 seconds for your website to load on a mobile device 53% of visitors will leave.)

Mobile also includes the ability for consumers of all ages to get info on nearly anything or anyone where ever we are.  So now we are talking about reviews, social media chatter and your online reputation.

If you haven’t given thought to all of this, it’s time to start.  Need some help?  Contact me.  Then you can party like it’s 1999.

I got that song stuck in my head now, do you?

Do You Want MORE or BETTER?

It’s the old quantity versus quality debate that can apply to any situation.

Dating… do you want lots of girl/boy friends or just one that rises above the rest?

That’s the whole premise of the Bachelor television show.  In fantasy world being surrounded by a lot of good looking women can make a young mans head explode.

But in the end, it’s the heart that is really looking for “the one”.

Food… do you want to stuff yourself at the buffet line for two hours or spend those same two hours enjoying your absolute favorite meal?

Those two examples certainly point to quality as the winner over quantity but here’s an example of situations where the opposite is true:

  1. The doctors office that needs sick people to treat.
  2. The gym that actually has more members than they could ever serve who pay a little each month but only a fraction are in the gym at the same time.
  3. McDonalds and other fast food places because we only eat a few times a day, they need a lot of people to buy their fries, burgers and shakes.

In my world I will do a little of both but my focus is on finding the BETTER advertising partners over finding the MORE advertising partners.

Sure, I will talk with nearly anyone to see what I can offer to help them and their business succeed.  Sometimes it is just a bit of advice, sometimes it’s a connect that I can facilitate.

But the ones that I truly partner with and become their marketing coach are the ones that we build a quality relationship with.

I’m in the process of moving one of my advertising partners into a more quality focused marketing campaign.  They are a unique B to B company that initially wanted to drive more people to their website.  That was easy.

This is the new Custom Audience Targeted Digital Display Ad for Superior Water Conditioners

In the first 10 months the Custom Audience Display Campaign I ran through the Federated Digital Solutions division of my company drove over 5,800 brand new trackable users to their website.  The last couple of months over 700 per month were clicking on the “silly display ads”.  My campaign team was amazed at the response we were generating because, “it isn’t supposed to perform this good.”

I just fine tuned the campaign to zero in on exactly the people we want to reach and eliminate some that we don’t want.  I also added a live radio campaign on WOWO radio to help Superior Water Conditioners build up their top of mind name recognition locally.

If you are a business owner or marketing manager that also believes BETTER is preferred over MORE in terms of customers, you are not alone. According to a recent survey, finding quality leads increased to the top priority in 48% of those surveyed, compared to just 26% last year.

Want help?  Let’s talk.

Technology Doesn’t Matter, Sort of

Man, am I going to catch some heat on this one.

Unless you read all the way through this piece.

But if you are all about the tech and ignore the rest, you may win for a moment, but not forever.

What am I talking about?

My usual stuff, marketing, media, advertising and wait for it…

Human Relationships.

The question I get asked either directly or it’s implied is, “What is the best way for my business to spend money to get new customers?”

That’s not a bad question, but it’s usually the wrong question when it’s asked.

It’s 2017, the smartphone revolution isn’t going away.  The idea that we would walk around with a phone attached was a crazy idea a years ago.

Fortunately having a phone strapped to your head isn’t really like this,

But now we are a few years into the mobile revolution and the small screens have taken over.  Nearly anything you want to know or do is available with an app on your phone or tablet.

If you were to try and reach new customers by chasing after the latest and greatest technology, you’d likely be losing money and frustrated.

I am going to date myself here, but I remember when my father in law had a dial-up phone connection to get online with his Gateway computer that had less tech power than my last couple of phones.

Recently I was at the Fort Wayne Social Media and Marketing Breakfast and the topic was Snapchat.  How to use it and not abuse it.

As I looked around the room, I saw a whole bunch of business people who were frustrated because now here’s another platform they have to start using to get customers.

Maybe.

Maybe not.

I just told an advertising partner of mine that it was okay to stop tweeting.

You really don’t need to follow the crowd and do everything.

You need to pick and decide what ways you are going to market your business.

Those choices should not be based on the hottest trends.

They should be geared to how is the best way to reach out to your current and potential customers, and how to engage with them both online and offline.  In person and over the phone.

Before you decide to jump on the next new thing, talk to someone who can help you look at the big picture and do some long range planning.  (When I do it, I become your marketing coach.)

Now I’m not saying ignore technology, but you need to have your priorities in order.

Let me leave you with a simple, “starter” technology checklist.

  1. Do you have a professional website that is current?
  2. When I say current, I mean mobile friendly. Is yours?
  3. Finally, here’s a place you can go to see if Google thinks your site is up to snuff: https://testmysite.thinkwithgoogle.com/

If your business doesn’t pass, then forget about anything else, and get on it.  Need help?  Ask me.

The Stupidity of Advertising in the Super Bowl

If you are a local business that bought advertising time on your local Fox TV affiliate to air in the 2017 Super Bowl, I’d like to talk to you about the money you wasted.

If you are a business that bought advertising time on the Fox TV Network for the 2017 Super Bowl, you better have deep pockets and a helluva follow up plan.

Anyone who spends a million bucks for 30 seconds of air time is bordering on crazy.  And I heard that 5 million was the price for a half minute on Fox this year.

But this article is about the locals, not nationals.

Why am I so down on advertising during the NFL championship?  After all, isn’t this the big daddy and the place to be so “everyone” knows about your company and brand?

That was true about 20 years ago.  But today, no.

We have seen a huge growth in viewing options recently and the number of choices to watch this years Super Bowl is greater than ever.  I can watch online, on various subscription channels or my favorite watering hole.

We also have the option to not watch football and to watch anything else.  I have not watched an entire NFL game from start to finish this season and so this will be the one and only game I will watch.

I could have written this article 20 years ago with the same title, “The Stupidity of Advertising in the Super Bowl” and left out 90% of what you just read.  Here’s the real reason I think spending your advertising money to be in this game is dumb:

You’ve blown a big chunk of money on an ad that is going to be forgotten.  You can’t compete with the national advertisers for production quality.  Odds are your TV commercial is going to be seen in the 3rd or 4th quarter and depending on how the game goes, viewership will either drop or stay steady. If it’s a blow out, then less people will be paying attention.

Look, most people are not going to take action and spend money with you because your business was on TV during the Super Bowl.   Unless you have a consistent plan that uses the principles of both reach and frequency, you are one and done.

When I watch the game, I’ll be taking note of the local businesses that though advertising in the Super Bowl was a good idea.  Then I’ll reach out to them this month and help them develop a winning strategy for the whole year.  If they have any money left.

If you are one of those local advertisers and you are offended by what you just read, then let’s talk and I’d love for you to show me and educate me.

If you are a local advertiser who bought commercials in the game because it sounded like a good deal, then perhaps you could use a marketing coach.  I can help with that too.