Little Known Advertising Copy Secrets

Little Known Advertising Copy Secrets

Want to know how to be ignored?

Be Predictable.

The Opposite is also true and we’ll learn some little known advertising copy secrets as we continue with part 8 of a 9 part series based on Roy H. Williams Advertising Oversimplified article he wrote a few months ago.

Roy says:

  1. Thirty-six years ago (1983) David Ogilvy was speaking of newspaper and magazine ads when he wrote, “On the average, five times as many people read the headline as read the body copy. When you have written your headline, you have spent eighty cents out of your dollar.” Now look at your open rate. What percentage of your online budget has been spent when you’ve written your subject line?

  2. If you have nothing to say, don’t let anyone convince you to say it. Boring, predictable messages make you seem smaller and duller and waste your money. Companies don’t fail due to “reaching the wrong people.” Companies fail due to saying the wrong things.

  3. Predictable ads are about you, your company, your product, your service. Persuasive ads are about the customer, and the transformation your product or service will bring to your customer’s life.

  4. “I, me, my, we, and our” are self-centered words.“You and your” are customer-centered words.

  5. Entertainment is the only currency that will purchase the time and attention of a busy public. Are your ads entertaining?

Depending on the type of ad you are planning on running, different points of what Roy said are important.

Take the entertainment factor for instance.  A common problem I see and hear with ads that are entertaining is that they lose the advertising message.  They may win creativity awards, but did they contribute to the growth of the company or brand?  Do you really need all the glitz and glamour and expense to create an ad that is not going to help you sell your stuff?

I’ve personally worked in all types of radio formats along with print ads and online advertising and there is no one strict formula that you should follow for all your ads everywhere.   

Take for example the length of your ads.  A few years ago, I developed my secret sauce as my co-workers now call it of using shorter live ads that had just as much or more impact as the traditional full length ads that were standard.  But this secret sauce formula is not for everyone and every situation.  Contact me and we can see if it should be used in your ad campaign.  Scott@WOWO.com

You can also get more marketing tips delivered to your email nearly every Wednesday when you subscribe to my Sound ADvice newsletter in the box below.

 

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One Size Does NOT Fit All

One Size Does NOT Fit All

Sometimes business people want a proposal from me before we even talk about what they need or want.

That’s like going to a doctor and sayin, “Just give me some pills, the kind that everyone else is buying”.

That is more than ridiculous, it is stupid and dangerous.

But I don’t blame the business people who ask, I blame the advertising sales people who walk around selling packages.

Before I get to far ahead of myself, this is part of my continuing series I am doing this summer based on Roy H. Williams Advertising Oversimplified.

Today I am examining his 6th point:

Two ways to use mass media:(A.) Used consistently, mass media will cause your company to be the one customers think of immediately – and feel the best about – when they finally need what you sell.(B.) Used short-term, mass media will give urgency and importance to a special event when you purchase high repetition for a period of time, usually between 1 and 14 days.

I actually prefer to do the A Option because it is really what most businesses need.

However I can do Option B when it makes sense.

What’s the reasoning between the two?

Mass Media, or at least the mass media that I work with, WOWO Radio in Fort Wayne, has a larger mass of listeners than your business can handle.

But that’s okay because we as a group of people don’t really do most things at the same time.  We buy a car only when we want to buy a car or have to buy a car.  We buy gas for our cars only when we need to, not everyday, and not at the same place.  Advertising can not change this… usually.

So the purpose for advertising with the A Option is to create Top Of Mind Awareness for you and your business.  In nearly any buying opportunity, I have a choice of what to buy and where to buy.  

The last time we were selling our house, I had a problem because I knew 26 realtors, none of them were favorites of mine, so instead of listing our house with any of them, I invited all of them to find a buyer for my house.  The one who brought us a buyer, earned his commission.

That’s not the way it should work.

Go back to the car buying situation and I have had a favorite used car dealer that I have bought a half dozen cars from.  He usually gets the first opportunity to sell me my next car.  Dale is Top Of Mind with us.  However the last two cars I purchased from someone else because Dale, my favorite used car dealer did not have what I wanted.  The last two cars I bought from other dealers that I also trusted, but it was a combination of the right car from a reputable dealer that got me into those last two cars.

Top Of Mind Awareness and Preference is what you build with a regular advertising schedule on mass media like WOWO Radio.  It’s up to you to be able to convert the people we send you into paying customers.

Option B that Roy talks about I also use when appropriate.  A great example is a concert.   Right now I have a concert promoter from Canada that is bringing in a group next month and once the concert is over, there in no need for them to advertise.  So we have a more focused short term game plan in place.

A problem I see with many of the advertising sales people out there is that they don’t understand what I just shared with you regarding when to use Option A and when to use Option B.

In many cases, the best is a combination of the two options, and that takes strategic thinking, research and planning.  Very few of the ad sales people that try and get you to buy their “packages” go through this planning and thinking process.

I do.

And I can help you.

Just contact me:  Scott@WOWO.com

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The Mass Media Myth

The Mass Media Myth

Continuing my series based on Roy Williams article about Advertising Oversimplified with my thoughts on points 2 and 3…

Roy talks about Mass Media and targeting your advertising message:

They call it “mass media” for a reason: it reaches the masses. Consequently, you can’t really target using mass media. (TV, radio, billboards)

But don’t worry about that. Use mass media anyway. Targeting is overrated and ridiculously overpriced.

I just got my hands on the latest ratings for radio listenership and I’m going to use that to prove Roy wrong.

Sort of.

Since I have my hands in both the traditional mass media and the new digital media worlds, I know a thing or two because I’ve seen a thing or two, (to borrow the tag line from Farmers Insurance ads.)

I’m going to clear up some misconceptions about targeted digital ads first.

The people selling you these highly targeted ads are liars. Most of them don’t know they are lying because they don’t dig deep enough to see who those targeted ads are really going to.  When I sold them, I only dug deep enough to see the good stuff, but when I looked deeper, below the surface, I pretty much stopped selling targeted digital ads.

Why?  Because all the targeting and algorithms and “stuff” just wasn’t all it was cracked up to be.

For example, when I examined the response rate of a targeted campaign and saw where we were getting clicks and somewhere from locations that we did NOT target, I started to see the cracks in the not-so-perfect world of targeted digital ads.

Heck you probably have seen so-called targeted ads when you are online, maybe playing a game on your phone and you keep getting ads for dog food which you’ll never buy because you don’t own a dog.  True story.  That was my story recently.  You probably can come up with your own now that I’ve pointed this out to you.

So the alternative to digital ads that are targeted is to use mass media, as Roy mentioned.

Mass media reaches the masses.

In the most recent radio rating survey for Metropolitan Fort Wayne, Indiana, they listed the area has a population of 460,900 people age 12 and older. The radio station with the most weekly listeners had 141,202 listeners. while the station with the smallest audience had 4,936 weekly listeners.

That’s a huge difference.

However there is more to the story than just the number of listeners.  Each station has a format that attracts fans as listeners and those fans/listeners have characteristics about them.  The station with the largest audience is mine, WOWO radio with a news and talk format. Also in the top 10 are a Pop Music Station, a Country Music Station, a Rock Music station, a Public Broadcasting station,  a Contemporary Christian Music station,  a Classic Hits Music station, a Soft Pop/Rock Music station, a Hip-Hop Music station and a Classic Rock Music station.

That’s just the top 10 of 29 stations that had enough listeners to get mentioned in the Spring Rating period.  There are also another dozen stations in the area that didn’t make it because their weekly audiences are even smaller.

The point is that each of these radio stations have an audience that you can target with your advertising simply by advertising on the stations that have the target listeners that you want to invite to your business.

You can target with mass media.

I’ll even give you a deeper example that I have with my station, WOWO.

We just launched a new weekly feature and a new weekend talk show that is focused on health news.

My friend Lee Kelso, whom I’ve known since we were in our early 20’s, is now WOWO radio’s health news correspondent.

WOWO radio’s audience of 140,000+  has less than 1,000 teenagers and less than 7,000 18 to 24 year olds.

That means 95% of WOWO’s audience is age 25 and older.

When we reach the age of 45, our interest in health and well being increase significantly compared to when we were in our 20’s.

WOWO’s audience of people age 45 and older is 70% of our listeners.

Once a week on Tuesday Mornings at 7:10, Lee Kelso reports with his 5 minute HealthCall feature during Fort Wayne’s Morning News with Kayla Blakeslee.  Lee also does another report on Health most Thursday afternoons during a segment on the Pat Miller Program also on WOWO Radio.   Our news department also uses Lee’s stories in their regular newscasts.  

All of this HealthCall stuff that Lee Kelso does during the week reaches the masses of people who listen to WOWO each week.

That’s one way we’ve combined mass media with a targeted message matched with an audience that has a significant number of listeners who are interested in the targeted health messages.

But wait, there’s more…

We have now launched an hour long Saturday morning talk show called, you guessed it: HealthCall Live

Hosted by Lee Kelso, HealthCall Live features interviews with health care professionals and listeners call in and ask the doctors questions.

The Saturday HealthCall Live radio show on WOWO is very targeted.  If you don’t care about health, then you’ll find something else to listen to during that hour.  But if a doctor or health care practice wants to target their message directly to the people they want to serve, this is it.

See, mass media, when used properly can also be targeted media if you work with someone who knows how all this works.

(That’s me, waving my hand.)

Want to know more?  Contact me: Scott@WOWO.com

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Summertime – Fun Time!

Summertime – Fun Time!

Regardless of what part of the country you live in, North or South, East or West, for most, summertime is a fun time and a great time to launch and execute promotions for your business.

The next time you are planning a significant event or promotion, consider the power of live radio remotes. 

But let me also include a word of caution: If you’re not REALLY having an event or promotion, DO NOT have a live remote broadcast. Live remote broadcasts can be one of the most exciting and profitable traffic builders you can buy, if…  you don’t expect your remote to be the event but, use it to promote your event.

All too often advertisers depend on and expect radio personalities, station vehicles, tents, swag (prizes) and the immediacy of live broadcasts to create a successful event.  There is more to it than that!

Sure, a small percentage of people will show up simply for the “free stuff” and the excitement of having a radio station and personality at your business, but the goal of an event or promotion is really three-fold:

1)    Drive immediate traffic

2)    Increase sales for that specific event or promotion

3)    Increase awareness to your business

…and a bonus is reason 4) Residual business.  A well-executed event powered by a live remote broadcast can drive more traffic in the select days that follow the remote than it did the day of the remote.

The remote broadcast should not be about the radio station.  It’s key that the majority of the focus be on the specials you have for this specific event.  Giveaways and registrations are great and can add excitement, but make sure they play second fiddle to the business and the promotion.

At Federated Media, the company I work for, I have a couple of exceptions to all of this.

The first is Station Events.  With our 6 radio stations, through out the year, we have our events that your company can be involved with. Take for example the Rock n Brew event that had over 2 dozen brewers take part in an event at our downtown baseball stadium.  Our rock radio station 98.9 The Bear was the host station last month and we did some live remote breaks from the event that featured some of the sponsors and participants.  This is different from having a live radio remote at your business location.

Another example of a Station Event that I take part in is our Fort Wayne Job Fairs.  Again this event is hosted by Federated Media and we use the promotional power of all our stations on air and online to invite candidates to our event that we hold in the spring and fall each year.  About 30 companies pay to have a booth at the event.  

Here’s the other exception I’ve been doing successfully for the past several years in partnership with Doc Dancer Heating and Air Conditioning. Around the first weekend of March, a promoter puts on the annual Home and Garden Show at the Memorial Coliseum.  Over 100,000 people attend to visit the booths of over 100 companies and one of those companies is Doc Dancer.  Friday afternoon, we have our afternoon talk show, the Pat Miller Program broadcast live from the Doc Dancer Heating and Air Conditioning booth at the Home and Garden Show on WOWO Radio.  What makes this an exception to a traditional Live Radio Remote Broadcast is that instead of broadcasting from the business site of Doc Dancer, we broadcast from a huge event that Doc Dancer is a part of and where we know there are going to be a heck of a lot of people.

Live Radio Remotes are not for every business and there are certain things to keep in mind before saying yes.

If you would like to see a guide titled “12 Tips to Successful Remotes” click here, and Good Luck with your next event!

 

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The Online and On-The-Air Marketing Mix

The Online and On-The-Air Marketing Mix

If you are a business owner or in charge of handling the marketing and advertising, a wise thing to do is to pay close attention to what the BIG GUYS are doing.

The “Big Guys”, the likes of GEICO, Home Depot, Proctor & Gamble and others, have huge budgets to track what works and what does not work in advertising. And they have marketing experts to think strategically in all of their planning.

There’s a strategic reason why GEICO and Home Depot remain strong radio advertisers and why Proctor & Gamble, after a short but strong run with digital, has come back to radio. These successful marketers understand something about their customers that most of their customers don’t even understand about themselves.

They understand the difference between HOW people buy, and WHY people buy.

The internet is where people do their due diligence and research, just before they purchase. They are trying to justify what they already believe based on Pre-Need Branding advertising that helped you decide WHAT you wanted to buy. They search online to learn more about the prices, warranties, policies, and technical specs of what they are about to buy.

But the smart advertisers understand that their digital media is typically not why people choose to buy from a particular business. The “why” is the pre-need preference and feelings great marketers create before their prospects search online.

Broadcast INSPIRES – Internet INFORMS!

It’s okay for you to steal proven marketing strategies from the big advertisers. Proctor & Gamble, GEICO, and Home Depot have already made a considerable investment to determine the most successful media strategies, and they use “radio to inspire, internet to inform”.

What I just shared with you is from my free email marketing newsletter, Sound ADvice that you can sign up for below.  

I’ve got a couple more tips to share with you right now…

Because you probably aren’t the size of the big advertisers I just mentioned, your advertising budget probably isn’t as large as theirs either.

It’s going to take more than a scaled down copy cat strategy, we really need to dig in an do our best to make the most of the ad dollars you have to get the best return on investment and help your business grow.  I can help.

I have several WOWO radio advertising partners that are doing both online and on-the-air advertising and marketing and I help them with the messaging on both.

Contact me and we’ll get started on what is appropriate for you. 

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