My friend Randy wrote a guest post that appeared on one of my old websites over a year ago.  This week, I’ve divided it into 4 parts to share again.

Let’s continue.

Randy Clark of TKO Graphics:

How to look and sound confident (even if you are afraid!)

Posture

Sit or stand straight, do not slouch. Face the customer, smile, and maintain eye contact.

When the customer is talking try clasping your hands.

Apparel

Present a neat, clean, professional, appearance geared to the client. If you can set yourself above your competition do it.

Tools

Keep in mind more people retain what they see rather than what they hear. Set up a prez on your laptop or mobile. Post a video on you tube. Use brochures, company books, samples, testimonials, photos etc.

(Friday we wrap this up with more wisdom from Randy on what to share)