For from the 2008 ScLoHo archives for #ThrowbackThursday:
Take a moment and look at the people in your office or store that you work with. I bet one of them is a bit of a grump. Or maybe there are two of them, since it’s hard to be grumpy all by yourself.

Don’t see any grumps? Maybe it’s you? I hope not.

Attitude is an integral part of your marketing because marketing is about relationships.

Everyone has a bad day every once in awhile, but if there is someone that is having a string of bad days, bad weeks, bad months, Stop.

Stop and find out what’s wrong. Perhaps there is a legitimate complaint that you can help solve. Or perhaps it is something totally unrelated to work. But ignoring the grump is like ignoring a broken leg.

You can pretend it doesn’t exist, but it’s gonna keep you from performing at full speed.

See, marketing is so much more than just advertising…

Scott Howard aka ScLoHo has 25+ years of experience in marketing , advertising, media and works directly in the radio and digital world from Fort Wayne, Indiana.  Contact him at Scott@ScLoHo.net or 260.255.4357.